Samsung E-COMMERCE BUSINESS DEVELOPMENT PROJECT MANAGER 

Latvia, Vidzeme, Riga 

130167024

Role and Responsibilities

• Implementing and managing A-Z e-commerce projects and services including delivery, payment methods, web design, UX/PX, shipping, monitoring, B2B/B2C services, CRM, and integration with third parties.
• Analyzing, planning, implementing, executing, and maintaining CX, PX, loyalty, and additional value services for e-commerce.
• Collaborating with sales managers, marketing teams, analytics teams, and developers to monitor project performance, schedule A/B testing, and ensure high-quality solutions.
• Managing implemented projects' marketing operations, NPS impact, and analyzing user behavior metrics
• Leveraging AI-driven analytics and automation tools to enhance personalization, user behavior insights, conversion rate optimization, customer support (chatbots), dynamic pricing, and demand forecasting.

Skills and Qualifications

• Proficiency in both, written and spoken, English
• 2+ years of experience in e-commerce project management, working on campaigns from briefing to delivery, with a comprehensive understanding of e-commerce processes, execution, and architecture
• 5+ years of experience in business development, with a strong track record of driving growth and strategic initiatives
• Understanding of web technologies, such as HTML, CSS, JavaScript and others
• Ability to work under pressure, change direction when required and work on a range of projects at the same time
• Bachelors degree (in information management, Statistics, Business Administration or related fields)

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