Job Purpose
Responsible for developing, implementing and ongoing governance of Third-Party Risk Management (TPRM) organizations Program Governance and Quality Assurance functions. This includes but not limited to:
- Standard repeatable process to generate risk-based reporting and analytics.
- Maintain quality assurance and ensure compliance with TPRM program policy and standards.
- Provide guidance, assistance in on-going training and awareness activities across the enterprise.
- Support and assist with all internal and external audit/exam related inquiries.
- Develop and maintain interdepartmental relationships with business partners.
Responsibilities
- Support internal stakeholders prior to onboarding and throughout the third-party life cycle.
- Conduct foundational assessments of new third parties prior to engaging in a contractual relationship.
- Assists and analyzes third party risk and evaluates third party service providers.
- Assists in oversight, reporting, and annual evaluations.
- Determines infrastructure improvements to drive reductions in run rate savings without compromising business strategy.
- Gains understanding of complex supplier pricing models, develop cost analysis, scorecards, and division vendor reports, and helps conduct quarterly business reviews.
- Procures services and materials as directed by and approved through internal channels and policy.
- Assists in the sourcing and operational negotiations and third-party risk reviews as needed.
- Supports contract development, third party risk reviews, and approval process and provides contract information as needed.
- Develops and applies standardized and rigorous approach to financial analysis.
- Develops, implements, monitors, and reports performance measures that demonstrate value and ensure vendor performance.
- Conducts reviews which measure end-user satisfaction, spend and usage trends (historical and projected), prices, quality and service levels, savings, supplier performance metrics, next-generation improvement opportunities, etc.
- Participates in stakeholder interviews to gather information regarding current practices, processes, and behaviors.
- Performs other related duties as assigned.
- Maintain awareness of emerging trends for services provided by various third parties.
- Support ongoing training awareness of industry trends and other related duties.
- May require occasional domestic travel as needed.
Knowledge and Experience
- Bachelor’s degree in Business Administration, Finance, or a related discipline; or the equivalent combination of education, training, and work experience.
- 8+ years of relevant work experience OR at least 5 years in a third-party risk, operational risk, or vendor risk role with experience in offshore vendor management and site assessments and successful completion of tasks in the promotional matrix.
- Requires demonstrated experience leading a team.
- Relevant certifications may also be credited as relevant work experience.
- Previous working knowledge of relevant legal and regulatory requirements, such as but not limited to
- SEC, FINRA, CFTC, FDIC (Bonds Market)
- Bank Of England (BOE)
- Financial Conduct Authority (FCA)
- European Securities and Market Authority (ESMA)
Preferred
- Certification such as, CISA, CISM, CISSP, CTPRP etc.
- Experience with the following tools: ServiceNow, ProcessUnity, Oracle, UpGuard, Supplier.IO
- Business Acumen in Capital Markets, Exchanges, Clearing Houses, and/or Corporate Fixed Income.
- Requires extensive knowledge of risk methodologies and techniques.
- Excellent analytical, decision-making, and problem-solving skills.
- Ability to persuade, negotiate and influence others to get buy-in and support.
- Knowledge of ICE business environment and the ability to evaluate risk implications inherent in new product and market development.
- Experience of working with a diverse range of data sources/streams and managing these effectively.
- Experience identifying due diligence requirements.
- Experience planning vendor engagements and overseeing and monitoring activities.
- Experience reporting vendor status.
- Experience with strategic sourcing activities.
- Excellent analytical, decision-making and problem-solving skills.
- Ability to develop relationships with business units, especially as it relates to operations and technology.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels within ICE or outside the organization (executives, regulators, clients, etc.).
- Ability to provide information to a wide variety of audiences regardless of topic and effectively deal with issues that are confidential and sensitive in nature.
