IBM Process Analyst Human Resource Operations - Core HR 

India, Karnataka, Bengaluru 

125201114

Your Role and Responsibilities
As a Process Analyst – Core HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

• Update and process employee data in the HR System for accurate and timely HR services.
• Engage with customers to address queries and concerns related to compensation administration and processes.
• Provides data for the internal business controls team as required.
• Ensure compliance with the client’s existing standards.
• Understand and adhere to HR policies, and regulations, and respond to employee queries.

Required Technical and Professional Expertise

• Graduate with 1-2 years of experience in core HR at an International IT/ITES Company.
• Ability to communicate and resolve difficult customer service issues.
• Proficient in Core HR processes (excluding Recruitment).
• Ability to troubleshoot and implement changes in the processes.
• Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements.

Preferred Technical and Professional Expertise

• Proficient in MS Office applications.
• Excellent communication skills in English both oral and written.
• Self-directed and ambitious achiever.
• Meeting targets effectively.
• Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.