Job Summary
The Quality Control Analyst is responsible for reviewing documentation and approving loan transactions in various forms on the applicable commercial loan system for
Job Responsibilities
- Review of documentation to ensure compliance, credit, audit, and funding/pre-funding requirements are met.
- Review of approved and executed documents to ensure approval is consistent with executed documents.
- Quality Review and Approval of new loan bookings, renewals, and modifications on commercial loan system
- Quality Review and Approval of loan fundings, wires, payments and rate updates
- Ensure processed work is in compliance with procedures
- Use of multiple loan systems and multiple supporting systems to complete quality review
- Communicating and clarifying information regarding submitted items with processing teams
- Responsible for meeting service level expectations in addition to team and individual goals
Required Qualifications, Capabilities and Skills
- Evidence a high productivity & quality performance metric; ranking in the top 50% of existing Quality Control team
- A college degree or 2-3 years of Financial services or Operations experience required
- Strong analytical, problem solving and judgment skills, Excellent verbal and written communication skills
- Ability to organize and prioritize work, and handle multiple tasks concurrently in a metrics driven environment
- Understands the importance of details and seeks to understand their impacts; methodical approach to tasks; procedure/process oriented.
- Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals.
- Demonstrate the ability to function in a joint, cooperative manner; share information with co-workers and peers and support department and team plans, programs and policies
- Support a teamwork/team spirit environment and present a professional attitude/image within department and in all company interactions
- Ability to effectively multi-task and prioritize workloads, while working within tight service levels.
- Proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adopt new systems.