Cyberark Delivery Operations Specialist 

United Kingdom 

123315472

The Delivery Operations Specialist as part of the Quote-To-Cash department is responsible for the oversight of global operational processes and employing best practices. Primary responsibility includes delivering product licenses and software, while ensuring optimal efficiency, revenue, and margin performance post sales.

Responsibilities:

· Support internal teams with operations related questions and inquiries.

· Processing documentation and keep knowledge base of operations processes up do date.

· Assist in streamlining day-to-day operations via workflow and process enhancements.

· Dealing with high volume peak periods (end of quarter and fiscal year)

· Experience in managing multiple processes in a high-volume environment.

· Experience in managing post-sale processes.

· Prior experience of 1-2 years in a SaaS company – advantage

· Self-learner with the ability to prioritize tasks with a strong emphasis on working as part of a team

· Working knowledge of Salesforce

· Strong communication and interpersonal skills with the ability to connect with diverse audience

· Experience with Microsoft Office

· English is the key language of communication in the team and company