Microsoft Principal Azure Engineering Manager Customer Focus 

United States 

123176277

Required Qualifications:

• Bachelor's Degree in Engineering, Computer Science, or related field AND 6+ years experience in software industry experience related to technology
  • OR equivalent experience.
• 5+ years of experience delivering solutions and support to enterprise customers
• 3+ years of experience managing and leading highly technical teams in a fast-paced environment
• 1+ years experience with cloud computing technologies.

• The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Knowledge of modern engineering practices such as Agile, Lean, etc.
• passion and focus on delivering the right customer experience
• Demonstrated ability to recruit and develop global teams
• Ability to innovate and drive change
• Ability to build a deep relationship with internal teams and customers
• Communication skills and work with executives, including the ability to hold CxO and BDM level discussions, effective interpersonal, verbal, written and presentation skills.

Lead a high-performing team that will directly support our top Azure customers and resolve critical and complex technical issues in a 24x7x365 environment. Align team efforts to deliver world-class support to meet our customer''s requirements.

Support Readiness:

Foster an environment where support engineers are onboarded with the right balance of technical depth and breadth, so they can support a broad range of complex scenarios.

Establish a readiness framework where support engineers are abreast of latest technologies in a constantly changing environment.

People Leadership:

Build and develop ACE Technical Subject Matter Expertise to effectively address complex problems

Embody our and .