Experience in program management, digital content publishing/management, or experience in a writing or editing role
OR equivalent experience.
Other Qualifications:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Bachelor's Degree AND experience in program management, digital content publishing/management,
OR experience in a writing
OR editing role
OR equivalent experience.
A formal Program\Project Mangement certification.
Technology Industry experience preferred.
Professional presentation skills with experience of regularly presenting a variety of different audiences.
Customer advocacy, a deep ethos and understanding of customer needs and the methods by which to surface articulated and unarticulated needs.
Responsibilities
Identify customer needs and develops innovative plans and processes to efficiently execute customer solutions and projects. Evaluates customer short- and long-term strategy effect on program alignment.
Ensure financial reports are accurate and timely to drive business decisions.
Collaborates with multiple cross-functional teams of architects, engineers, and support to relay customer goals, evaluate suggested actionable solutions, and establish cadence for service adoption.
Deliver insightful and actionable analytics through dashboards and tools (Business Applications and Copilots)
Proactively advocates for and enacts the development and optimization of Microsoft solutions alongside evolving customer platforms and goals. Craft and align solutions that meet customer needs, with a growing understanding of the customer industry, customer business goals, and technical acumen.