Bachelor’s degree or equivalent practical experience.
2 years of experience in a technical project management or a customer-facing role.
2 years of experience operating within and leading cross-functional teams (e.g., engineering, product management, business, implementation).
Preferred qualifications:
Experience with enterprise support systems in the technology industry.
Ability to partner with and influence clients, partners or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-motivated approach.
Ability to identify when a process would be better served if it were done automatically, as well as the design and execution of such processes. This also includes recognizing when it remains more cost-efficient not to automate (i.e. avoiding too-early optimization).