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YOUR IMPACT: Responsibilities
Salesforce Professional Services is looking for a Senior Technical Architect. As a Senior Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails -
- Serve as a trusted advisor to the client
- Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
- Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
- Lead the technical architecture team for an enterprise-level customer engagement
- From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce product teams to support client implementations
- Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Travels to client sites for projects, estimated 50-75%
MINIMUM QUALIFICATIONS
- 12+ years enterprise architecture or consulting experience
- Strong application design skills combined with strong data, integration, and security architecture skills
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyse, design, and optimise business processes via technology and integration
- Resourceful and innovative thinker who can work through and solve problems
Required Qualities:
- TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
PREFERRED QUALIFICATIONS
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Application, System Architect, CTA Certifications (Optional) or ability to clear the certifications on hire
- Ability to convey and convince customers of best practices at various levels within a large organisation
- Application design and development background
Preferred Qualities:
- LEADERSHIP: Self-aware; proficient at building strong relationships
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
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