Your Role and Responsibilities- Deliver on a customer-centered strategy by setting high-level design goals to ensure a consistent and engaging experience.
- Shape the design culture by setting a high bar for performance and design excellence, and addressing performance misalignment in a prompt and human-centered manner.
- Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
- Translate research into outstanding user experiences, stewarding design from concept to final code.
- Own operational outcomes managing project tasks and deliverables using agile methodologies.
- Drive alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of user’s needs and behaviors.
- Pursue disciplined innovation, with emphasis on cross-functional collaboration, experimentation, and learning.
- Communicate, collaborate, and innovate — promoting positive cross-discipline product culture on a regional scale.
- Make data-driven decisions –from one source of truth– with a bias for understanding and action.
- Promote an environment of psychological safety for interpersonal risk-taking that allows the design team to spend more time towards high-performance goals.
- Review designs of the multi-skilled design teams, improving the work while growing the designers and supporting career their development.
- Foster a team culture of diversity and transparent collaboration.
- Advocate for and facilitate human centered design in everyday work.
Required Technical and Professional Expertise
- At least 10+ years of experience that demonstrates strategy, leadership, and collaboration on complex problems.
- 5+ years’ experience as a design lead/people manager.
- Demonstrated evidence of managing relationships across the stakeholder spectrum (internally and externally with clients).
- Recognized thought leader in design with external eminence at a regional or national level.
- Known for transformational leadership and sustained record of excellent design work and leadership, while actively contributing to developing the design profession.
- Experience leading teams towards the successful delivery of high-quality designs to market.
- Contributes to developing strong leadership pipeline.
Preferred Technical and Professional Expertise
- Experience in enterprise software design and delivery
- Experience in mobile and desktop design and delivery
- Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices.