Develop and maintain strong relationships with key client stakeholders, focusing on company executives.
Collaborate with customers to understand their goals, challenges, and objectives, aligning our product to meet their needs effectively.
Drive product adoption and usage by providing guidance, and support to clients, ensuring they maximise the value of Buildots' technology.
Identify opportunities for upselling and expansion within existing accounts, working closely with the sales team to drive revenue growth.
Provide regular updates to clients on product enhancements, new features, and industry trends that could impact their operations.
Collaborate with the product teams to communicate customer feedback, insights, and requirements for continuous product improvement.
Track metrics and figures with respect to the success of the client adoption, and value generated for the customers. Plan and initiate actions to improve these.
Create internal collateral which supports Buildots’ impact on the account, based on the system’s data, to support Buildot’s account expansion and marketing efforts.
Support our clients with the change management required to implement Buildots within their current processes.
Requirements:
French as a mother tongue.
Significant experience as an on-site construction manager or in an engineering consultancy - a minimum of 5 years at a relevant French company.
Exceptional communication, and interpersonal skills - we’re looking for a people person.
Possess a deep understanding of both project management and business processes in the construction industry, and their integration with technology.
Experience in using new technologies on-site - an advantage.
Demonstrate the ability to deliver high quality results both as part of a team and independently.
Proactive, with the ability to take a task from idea to production and thrive in a fast-paced startup working environment.
A problem solver, thinking creatively to support our clients’ needs.
Be willing to travel for client meetings and industry events.