Honeywell Senior Customer Experience Specialist German 

Poland 

113944718

Pre-Order Entry: Gather and provide timely customer information, maintain data, and handle special requests.

Order Entry: Efficiently process customer orders, resolve issues, and schedule as needed.

Backlog Management: Liaison between departments, facilitate issue resolution, and manage orders effectively.

Claims Management: Handle disputes and financial claims, ensuring swift resolution.

Transition Support: Assist in transition planning, manage documentation, and build professional relationships.

Bachelor’s Degree (or equivalent experience).

Business fluent in written and spoken English and German languages (at least C1).

Customer Support and/or equivalent in supply chain / order management / OtC related experience.

Knowledge/experience with SAP or Sales Force would be a great plus.

MS office skills (Excel, Word, Outlook, PowerPoint).

Comprehensive induction, ongoing training and development to set you up for success.

Company subsidized medical care, life insurance, multi-sports card, bravo recognition program.

In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop.

Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences.

Company paid pension contribution (PPK) to help you plan for the future.