Microsoft Cybersecurity Tech Support Engineer - Cloud Protection 

Taiwan, Taoyuan City 

113709151

Required Qualifications:

• Candidate must have hands-on working experience either in technical support, technical consulting, or information technology service support.
• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud, and Sentinel.
• Customer facing experience.
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments.
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users.

Experience in one or more of these areas desirable:

• Experience with Linux.

• Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level)

• Experience with managing Microsoft Defender stack, including deployment and operations. (I'm not limiting to only Defender for Cloud as our products are increasingly integrated with Defender XDR so having knowledge on the whole stack would be very beneficial)

• Experience with Kusto Query Language (KQL)

• AZ-500

• Containers.

• Vulnerability Assessment.

• Logic Apps / Azure Functions.

Cloud Protection:

• Background/experience in security engineering (blue/red team) preferred.
• Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity.
• Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments.

English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

• Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
• Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.