Expoint - all jobs in one place

המקום בו המומחים והחברות הטובות ביותר נפגשים

Limitless High-tech career opportunities - Expoint

Philips Field Service Engineer 
Malaysia 
11356780

24.06.2024
Field Service Engineer


This role is based in Penang and you will be responsible for

  • Perform corrective maintenance, supported when necessary by tier-2 support helpdesk when necessary
  • Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
  • Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
  • Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
  • Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
  • Use company property with care to ensure optimal results with minimal operational costs
  • Keep abreast of new technologies likely to affect PH range of products
  • Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
  • Accuracy of service records with particular attention to test & inspection results
  • Adopting appropriateESD control while servicing PH equipment
  • Usage of appropriate electronic measurement equipment in calibration controlled cycle
  • Responsible for reporting identified device safety issues according to applicable PH quality standard policy
  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

  • Diploma/Degree in Biomedical or Electronics Engineering or equivalent
  • At least 3 years of working experience in service or engineering roles, preferably in the medical device industry
  • Good troubleshooting skills
  • Good communication and interpersonal skills

• Learn more about .
• Discover .
• Learn more about .