Citi Group Compl Bus Control Intmd Anlyst - C11 Issue Management 

Mexico, Mexico City 

113238672

The Compl Bus Control Intmd Anlyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities:

• Contributes to the resolution of cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• Utilizes the Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective.
• Liaises with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Conducts targeted, mandatory or ad hoc Control Tests & Reviews for a department or group.
• Resolves problems or transactions where expertise is required to interpret problems/transactions against policies, guidelines or processes.
• Analyzes documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies.
• Contributes to work flow or process change and redesign.
• May be accountable for regular reporting or process administration.
• Forms a strong understanding of specific function or area.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant control and/or project experience
• High attention to detail and quality
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Demonstrated analytical and problem-solving skills.
• Effective planning and organizational skills
• Proven ability to make sound business decisions
• Experience in creating and implementing processes that result in improved business performance
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view

Education:

• Bachelor’s/University degree or equivalent experience

El Analista Intermedio de Control de Negocios de Cumplimiento es una función profesional de un empleado en desarrollo. Se ocupa de la mayoría de los problemas de forma independiente y tiene cierta libertad para resolver problemas complejos. Integra conocimientos sólidos del área de especialidad con una comprensión sólida de los estándares y las prácticas de la industria. Tiene buena comprensión del modo en que el equipo y el área interactúan con otros para lograr los objetivos de la subfunción/categoría del puesto. Aplica un pensamiento analítico y el conocimiento de herramientas y metodologías de análisis de datos. Exige atención al detalle al realizar juicios y hacer recomendaciones en función del análisis de información fáctica. En general, debe lidiar con temas variables con impacto potencial más amplio en los negocios. Aplica su juicio profesional al interpretar datos y resultados. Explica la información de manera sistemática y transmisible. Se requieren habilidades desarrolladas de comunicación y diplomacia para intercambiar información potencialmente compleja/sensible. Genera un impacto moderado pero directo mediante un contacto estrecho con las actividades principales de los negocios. La calidad y puntualidad de servicio suministrado afectarán la eficiencia del equipo propio y de equipos estrechamente relacionados. Responsabilidades:

• Contribuir a la resolución de problemas de negocios cruzados o interfuncionales diseñados para garantizar el cumplimiento comercial de las leyes, reglamentaciones y requisitos de política en todos los niveles de riesgo complejos/clave.
• Utilizar los procesos y metodología de gestión de proyectos de la Administración de problemas desde el inicio, la planificación, los requisitos de control, la ejecución y las fases de cierre de cada tema.
• Poder brindar apoyo a cualquier área de negocios (a nivel organizacional, regional o de productos) desde una perspectiva de proyecto/problema.
• Contactar a los Funcionarios de nivel comercial sénior, al departamento Legal, Riesgos y Cumplimiento, sobre temas complejos.
• Realizar Revisiones y pruebas de control ad hoc o específicas u obligatorias para un departamento o grupo.
• Resolver problemas o transacciones donde se requiera experiencia para interpretar problemas o transacciones contra políticas, pautas o procesos.
• Analizar documentación y procesos para garantizar que se traten correctamente los puntos de control y riesgos, y que estén en conformidad con las Políticas de autoevaluación de control y riesgo.
• Contribuir al flujo de trabajo o cambio y rediseño de procesos.
• Probablemente, estar a cargo de tareas de informes periódicos o administración de procesos.
• Formar una sólida comprensión de la función o área específica.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

Calificaciones:

• Entre 2 y 5 años de experiencia relevante en proyectos o control.
• Alto grado de atención al detalle y calidad.
• Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa.
• Dominio de Microsoft Office con un énfasis en MS Excel.
• Habilidades demostradas de análisis y resolución de problemas.
• Habilidades efectivas de planificación y organización.
• Capacidad comprobada para tomar decisiones comerciales sólidas.
• Experiencia en creación e implementación de procesos que mejoren el desempeño comercial.
• Capacidad para presentar un argumento convincente a favor de las ideas e iniciativas al escuchar y articular un punto de vista persuasivo.

Educación:

• Licenciatura/título universitario o experiencia equivalente.

Responsabilities

In-Business Risk and Control Issues Analyst is responsible for driving the end to end process and life cycle of a business issue including:

• Identification and documentation, root cause analysis, remediation planning, status monitoring, reporting, and closure activities. These activities will be conducted in close partnership with the Business Issue Owners and involved key stakeholders
• Identifying the Business Owner for an issue and engaging key stakeholders as appropriate throughout the issues management process.
• Facilitating the initial and ongoing communication, escalation, and resolution of issues through standardized tools.
• Assessing and recommending issue severity to drive expectations on resolution activities and timeliness.
• Providing insight and support to the Business Issue Owner on remediation approaches, timelines and compensating controls.
• Informing and supporting the Business Issue Owner through the managing of deliverables to ensure issues are resolved and remediated within control limits in the expected timeframes.
• Supporting additional oversight and validation routines required by functions such as Internal Audit and Compliance
• Ensuring that all relevant issues are tracked in appropriate systems of record
• Driving a wide view of the issue to ensure impacts to other lines of business or functions identified
• Local Regulations analysis and their applicability to the business

Skills:

• Strategic and goal-oriented thinker
• Strong judgment and critical thinking skills.
• Strong interpersonal skills – including teamwork and organizational skills
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Support the team to maintain good relationship and partnership across the business and key functional support areas like Internal Audit, Legal, Compliance, Government and Regulators
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
• Analytical, flexible, team-oriented, with excellent interpersonal, communication, and follow-up skills
• Strong attention to detail and ability to multi-task
• Ability to work under pressure, tight deadlines and with unexpected requirement changes
• Intermediate English

Knowledge/Experience:

• Bachelor’s/University degree or equivalent experience
• Knowledge of credit process
• Knowledge of Issue Management and Local Regulatory Requirements
• Financial services industry experience required
• Strong knowledge of MS Office

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

View the " " poster. View the .

View the .

View the