Amazon Salesforce Admin / Business Analyst PV Tech 

Mexico, Veracruz, Orizaba 

113208235

Key job responsibilities
* Develop and analyze complex Salesforce business processes, including data management and lighting flows.
* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. using Visual Studio code and Git for version control.
* Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
* Troubleshoot issues that arise with Salesforce applications and configurations.
* Manage stakeholder and customer expectation for both technical and operational support.
* Manage and coordinate technical programs across multiple geographies.
* Monitor performance trends and recommend solutions.
* Develop and maintain standards, policies, and rules for teams.
* Maintain documentation, define best practices and communications
* Provide subject matter expertise on Salesforce platform, processes and solutions.
* Demonstrate working knowledge of AWS Configurations.
* Assist with other duties as needed

- * 5+ years of experience as Salesforce Administrator.
- * Salesforce.com Accredited Advanced Administrator.
- * Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- * Demonstrated ability to define, refine and implement processes, procedures and policies.
- * Outstanding written and verbal communication capabilities.
- * Able to adapt to new technologies, learn quickly, and manage high ambiguity.
- *English advance/fluent level

- * 4+ years design & implementation experience with large distributed applications.
- * Professional experience architecting, operating Salesforce-based solutions.
- * Salesforce App Builder certification.
- * Salesforce Cloud Certifications.
- * Working knowledge of software development tools and methodologies.
- * Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
- * Experience using data and metrics to determine and drive improvements.
- * 5+ years of program or project management experience.
- * 5+ years of Salesforce administration, product, or program management experience.
- * 2+ years of technical product or technical program management experience.
- * Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- * Experience working cross functionally with tech and non-tech teams.