Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
Assists in defining acceptance tests for these recommendations.
Requirements definition and management
Defines and manages scoping, requirements definition and prioritization activities for small-scale changes and assists with more complex change initiatives.
Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements.
Provides constructive challenge to stakeholders as required.
Prioritizes requirements and documents traceability to source.
Reviews requirements for errors and omissions.
Provides input to the requirements baseline.
Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy.
Porting/software configuration
Assists in the configuration of software and equipment and the systems testing of platform specific versions of one or more software products.
Documents fault, implements resolutions and retests to agreed standards.
Application support
Identifies and resolves issues with applications, following agreed procedures.
Uses application management software and tools to collect agreed performance statistics.
Carries out agreed applications maintenance tasks.
Key Skills
Process mindset
Problem solving aptitude.
Handle conflictual situation positively.
Resilient to stressful situation
Strong data driven decision making.
Risk awareness and judgement
Solution architecture and integration overview
Key Relationships:
Global IT
Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail)
HR Management
Controlling
Requisite Education and Experience / Minimum Qualifications:
Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
Proficient spoken and written command of English
At least 5-year experience in IT
2 years of experience in relevant area
1 year of experience in team management
Understanding of different culture
Participated in projects with people from other functions/markets
Below skill set are Mandatory to have
SAP IBP or SAP APO Supply Planning Module Knowledge
SAP IBP Configuration and Modelling
IBP Excel Add-In Expertise
Knowledge of SAP Cloud Platform Integration (CPI-DS)