Citi Group Business Operations Solutions Sr Manager 

Mexico, Mexico City 

111450217

The Cash Management Sales Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• Responsible for actively calling on clients in partnership with RMs to deepen relationships, proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CITI’s value proposition.
• Drives innovation on the solutions we provide clients while structuing deals to balance risk and reward.
• Serves as strategic advisor to RM and Client
• Attracts, retains and motivates a team, along with responsibility for managing a budget and meeting team sales goals.
• Executes on strategic initiatives
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Minimum of 6-10 years commercial banking experience
• Undergraduate business degree
• Proven track record of supporting the growth of client relationships

Education:

• Bachelors degree, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Líder de equipo operativo.

• Responsable de la generación y seguimiento de KPIs de procesos operativos.

• Responsable de la identificación y detección de oportunidades de mejora en los procesos a su cargo y su implementación.

• Responsable de solución a fallas/incidentes detectados en sus procesos.

• Responsable de atender auditorías internas y de reguladores aplicables para los procesos a su cargo.

• Responsable de llevar a cabo el calendario de procesos en tiempo y forma.

• Responsable de desarrollar el talento en su equipo para ser una célula de alta eficiencia y desempeño.

• Gestión de líneas de control y monitoreos a su cargo

Se requiere:

• Manejo de proyectos (experiencia mínima 6 años)
• Inglés: Intermedio/avanzado (hablado y escrito). Debe saber establecer conversaciones
• DESEABLE certificación o cursos en PM

Habilidades requeridas:

• Comunicación 360.

• Negociación y capacidad estratégica.

• Capacidad para armar planes de trabajo y dirigir al equipo en su ejecución.

• Capacidad analítica.

• Autodirigible.

• Liderazgo.

• Creatividad

• Adaptabilidad.

• Manejo del tiempo.

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Time Type:

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