JPMorgan ICB Tech Reliability Program Manager 

Ireland, Dublin 

110908758

Job Description:

As the Reliability Program Manager, you will play a pivotal role in driving excellence and innovation across various aspects of our organization. Your responsibilities encompass leadership, strategy and networking to achieve the following objectives creating a holistic approach to organizational development and success.

Objectives:

• Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads.
• Assist and communicate with executives in decision-making, program management, and initiative implementation.
• Improve current processes and optimize organizational procedures for efficiency and productivity.
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives.
• Develop program assessment protocols for evaluation and improvement.
• Maintain organizational standards of satisfaction, quality, and performance.
• Oversee multiple project teams, ensuring program goals are reached.

Responsibilities:

• Serve as liaison with staff, executives, senior leaders, regarding company climate, employee well-being, project updates, proposals, and planning.
• Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns.
• Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating offsites, and scheduling facilities.
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications.
• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
• Identify key requirements for cross-functional teams and external vendors.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.

Required skills and qualifications:

• Seven or more years of experience in a business management, executive role or program management.
• Experience in organizing and directing multiple teams and departments.
• Experience in planning and leading strategic initiatives.
• Excellent written and verbal communication skills.
• Versatile abilities and extreme dedication to efficient productivity.
• Exceptional skills in leadership, time management, facilitation, and organization.
• Experience in managing stakeholders.
• Project management accreditation preferred e.g. Accreditation and practitioner experience in Project Management e.g. Prince II, PMI or PMP