Td Bank Personal Banker Canada, Ontario 110053124
Pay Details:
$50,600 - $71,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Department Overview
opportunities to promote products and servicesmember or internal Bank partner, while ensuring a positive customer experience
with purpose and Execute with
Personal Bankeryour subject matter
In this role, you are expected to:
Play a key role inadvisingcustomers ofhigh-levelfinancial solutions from a range of available investment and credit banking
By asking thoughtful financial questions, engage with customers and create positive experiences toretainand deepen
providingpersonalized financial advice, answering customer questions, and addressing their concerns; raising matters asappropriate toteam members or partners whilemaintainingconfidentiality andaccuracy
Act as a point of contact for the frontline staff in handling customer problems
Maintain professional space incommon areasas per marketing and regulatory
updatesand suggestadditionalpersonalized solutions based on their financial
Stay knowledgeable aboutemergingissues, evolving regulations and industry codes of conduct as well asparticipatein process improvement opportunities to protect the interests of the
Ensure documents are prepared consistent with relevant regulations and in a wayproperly reflectingbusiness
assistand mentor others in the completion of work activities, and address communication issues
Job Requirements:
High school diploma and/or 1 year of relevantexperience
Post-Secondary or Undergraduate degree in related field is an asset
Completion of IFIC or equivalent required
CFSA must be completed within 12 months, if hired
Real estate secured lending and/or investment experience an asset
Sound knowledge of advanced investing and credit processes, banking solutions and conceptsin order toprovide
in software tools including MS Office, and internet application
Tactful communicator able to exchange ideas and customer information in a concise and logical way
A self-initiator with strong organizational, planning and time management skills
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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