What you`ll do:
In your role as an IT Architecture Senior Specialist, you will be responsible:
- for availability, performance & sync issues in ECS used tool systems, which are getting reported by ECS members (Re-active approach)
- to address requirements for the new "TOCC Monitoring Dashboard" to actively identify availability, performance & synchronization issues (pro-active approach)
- to drive non-outage related tool system issues as projects (based on impact/urgency rating)
In your day-to-day you will:
- Drive central coordination to resolve any major reported tool system issues.
- Provide transparency & the internal communication of planned maintenance activities and outages of ECS used tool systems.
- Alignment with various tool system / application owners, development teams and product support
- To ensure that measures are taken to avoid any recurrence of the same issue.
- Raise Business Continuity risks for potential tool system availability issues.
- On call support
What you'll bring:
If this sounds like you, do you also bring:
- Knowledge of SAP basis technologies, Network/Web technologies, LINUX based infrastructures
- Cloud communication skills
- Knowledge in ITIL and Project Management methodology is a plus.
- TOGAF certification is a plus.
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