Amazon Cloud Support Engineer - Security Engineering 

Cambodia, Phnom Penh 

106167751

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Key job responsibilities
* First and foremost this is a customer support role – in The Cloud. * Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
* Career development: We promote advancement opportunities across the organization to help you meet your career goals.
* Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
* Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

- 2+ years of network and operating system support experience
- 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems

- Experience in software development
- * One or more security-related certifications, such as CISSP, CEH, CISA, CISM, SECURITY+, OSCP, etc.