Microsoft Channel Operation Manager 

Japan, Chiyoda 

105302373

Surface, Accessories, and several other innovative products

In DSC organization,
Channel Operations Manager

with Japan Retail partner

Preferred Qualifications

• Bachelor's Degree in Supply Chain, Information Technology, Business, Operations, Engineering, or related field.MBA is a plus.
• Minimum6 yearsofworkexperience inend-to-endsupplychain operations withfirm track recordsin demand planning,S&OP management,inventory management,product lifecycle management, project management with cross-functional and cross-border teams,and internal and external process digitization.Work experience inJapan Retailpartnerfacing roleis preferred.
• Strongwritten and verbalcommunication skillsbothin English and Japanese.
• Analytical/statistical skillsto suggest improvementas well as knowledge in BIsoftwarefor data.
• Working knowledge of MS Office, relationaldatabasesand ERP systems (e.g.SAP)
• Work experience of managing large retail accounts’ inventory can be considered as a plus.

his position will:

• Manage the order to cash process of Microsoft physical products sold in Japan working with both internal and external stakeholders.
• Create weekly level demand plan of each SKU with subsidiary teams in align with revenue targets and manage both Microsoft and partners’ inventory at appropriate level.
• Track inbounds from factory, make allocation/proposal to partners, manage their orderbook, ensure the deliveries to their warehouses through close alignment with regional/global supply chain, sales, marketing, finance, and external partners.
• Lead subsidiary S&OP meetings to track the variance between plan and actual, recognize deals pipeline, give and get market insights, share supply outlook.
• Manage product lifecycle from launch planning to end of life inventory depletion.
• Collect and analyze the data of sales and inventory of partners as well as market insights to maintain optimal stock position not to have any opportunity loss or excess inventory.
• Secure resources and make necessary improvements through regional/global projects to enhance the customer and partner experience.
• Be the first point of contact for any inquiries which are related to Microsoft physical products such as quality, invoicing, and contracts.
• Oversee process compliance in contracts and laws.