Amazon Data Center Technician Operations 

Israel, Tel Aviv District 

104763747

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
• You will interact with stakeholders across EMEA, so English language proficiency is essential
• Working to meet SLA’s against assigned trouble tickets via a directed workflow.
• Being first line touch point for hardware troubleshooting and technical issues.
• Performing regular server hardware repairs(drives, motherboards etc).
• Carrying out routine network, server hardware and OS related repairs.
• Working with cross-functional teams on a regular basis to complete routine work.
• Engaging with Smart Hands in POPs.
• Adhering to security and safety best practices in the data center.
• Participating in Data Center power & cooling events.
• Participating in team meetings for metric analysis and daily/weekly goals achievement.
• Identifying and help create documentation for use globally.
• Identifying and help create process improvements relevant to the data center environment.
• Performing server upgrades, rebuilds, scheduled works as required.
• Interacting with third party vendors & contractors.
• Contributing to the development of other team members.
• Availability to be oncall once a month including weekends and holidays
*Valid Driver License is required for this position*
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
About the teamYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

-4+ years of computer hardware troubleshooting and repair experience and 3+ years of computer networking experience;
-High school or equivalent diploma;
-Able to lift/move up to 20kg equipment on a daily basis;

-Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience working in a colocation data center facility
-3+ years of Linux operating systems experience
-Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
-Formal certifications such as MSCA , CCNA or others.