Develop and write clear, concise, and engaging training content for both on-demand and instructor-led formats.
Collaborate with SMEs to gather and accurately interpret technical information.
Organize and drive projects from start to finish.
Create scripts and materials that are tailored to specific audiences, including Sales, Customer Success, and technical teams.
Create and edit audio and video media
Utilize rapid development authoring tools
Ensure content aligns with organizational goals and meets quality standards.
Adapt writing style to match the tone, voice, and technical proficiency of various audiences.
Maintain a consistent and professional approach to all written content in English.
Actively contribute to content reviews and incorporate feedback for continuous improvement.
What we expect:
Proven experience in technical writing, instructional design, or content development.
Strong scriptwriting skills and the ability to craft narratives that drive engagement.
Familiarity with both on-demand and instructor-led training methodologies.
Exceptional English language skills, including grammar, punctuation, and clarity.
Ability to collaborate effectively with SMEs and cross-functional teams.
Flexibility to adapt tone and style based on audience needs.
Excellent organizational skills and attention to detail.
Proficiency in Articulate Rise and other relevant tools for content creation (e.g., LMS platforms, content authoring tools, or video editing software).
Experience in SaaS, technology, or security-related industries.
Background in developing content for global audiences.
Knowledge of instructional design principles and adult learning theories.
Background in security or cybersecurity is a plus.