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Microsoft APAC Community Affairs Director 
Singapore 
102772838

28.01.2025
Qualifications

Qualifications:

Experiences Required: Education, Key Experiences, Skills and Knowledge:

  • At least 10 years of technology-related experience, preferably in public affairs, research, CSR and/or communications.

  • Experience directing or driving community engagement related to land development and construction of large-scale facilities.

  • Experience leading teams, managing individuals both directly and indirectly, marshalling resources toward a common goal and driving for results.

  • Experience presenting/meeting with diverse stakeholders including government policymakers, community leaders, non-profits, environmental groups, educators and school administrators, education partners and students in rural, suburban and urban environments.

  • Experience in building trust with local municipality, non-profit decision makers and community members, articulating the impact of the cloud and Microsoft’s commitment to responsible technology leadership.

  • Able to set clear expectations internally and externally based on community needs, available funding and timelines.

  • Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)

  • Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies.

  • Experience managing contractors, agencies, and/or other third parties.

  • Experience with change management with special focus on leading teams during change.

  • Skilled at prioritization, creating order out of ambiguity.

  • Excellent communications skills (e.g., listening, written, oral, and data visualization)

  • Ability to thrive in a fast-paced multinational environment working across multiple lines of business.

Basic Qualifications:

  • Bachelor’s degree or equivalent work experience.

  • Ability to communicate and work in English language.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

Responsibilities:

  • Develop a strategy for the Community Affairs team in APAC, based on global priorities and responding to local business needs.

  • Lead a team of Community Affairs professionals to successfully implement the Community Affairs strategy.

  • Represent Community Affairs in the regional leadership team.

  • Drive strategic initiatives across teams to improve Microsoft’s social license to operate.

  • Translate research into actionable business recommendations and influence implementation.

  • Oversee the development of engagement strategies that incorporate research findings and align with business timelines.

  • Lead strategic engagements representing Microsoft’s interest with key community groups in priority locations.

  • Oversee implementation of the region’s charitable budget. Ensure that local social impact investment plans are aligned to community needs and Microsoft’s global priorities.

  • Collaborate with CA’s global centers of excellence (functions and programs) to ensure alignment with the global strategy.

  • Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams.

  • Measure impact and provide progress reports.

  • International and national travel 25-30%.