• Design/architect software solutions to solve complex problems for backend components/distributed systems
• Exercise best practices in agile development and software engineering. Code, unit test, debug and perform integration tests of software components
• Develop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.
• Participate in software design reviews, code reviews and project planning.
• Mentor and train other members of the team.
• Provide troubleshooting and technical advice for customers
• Provide technical leadership and guidance to customers that are geographically distributed
• Write and review documentation and technical blog posts.
• Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
• Use technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolution
• Communicate action plans to the client or IBM representative as appropriate
• Recommend and implement new or improvements to existing tools, procedures, and processes
• Contribute to department attainment of organizational objectives and high client satisfaction
To be successful, you will need:
• Passion for handling technical challenges and be goal and results oriented
• Excellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applications
• Proven listening, detail-oriented thinking, and creative problem-solving skills
• Ability to work in highly collaborative global organization
• Be open to flexible schedule in development and support environment
• Good communication skills and ability to work with multiple team
• Agile development experience
What we look for:
• Hands on experience in Front End User Interface Development and programming Language (Go ,TypeScript, Node JS and React ) strongly preferred.
• BE/B Tech in Computer Science or relevant and 7+ years track record in development technical support or in a customer facing role working with enterprise software
Required Expertise
• 8+ years of experience in Node.js, React, Redux, JavaScript, AngularJS, HTML, CSS .
• Skills with Test Tools such as Jest, Cypress, Codecept
• Experience in Agile development methodologies
• Experience with Docker and container orchestration technologies such as Open Shift Container Platform (OCP), Kubernetes
• Familiarity with cloud-based providers: IBM Cloud, AWS, Azure, google compute, etc. and their hosting tools and APIs
• Experience working with operating systems (Linux, RedHat Open Shift...etc.).
• Security experience – Familiarity with secure development and deployment best practices
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Deployment automation, experience with CI-CD tooling such as Jenkins
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of Cloud and Cloud tools, microservices architecture
• Knowledge on CI/CD based development practice
• Skills with Test Tools such as Jest, Cypress, Codecept
• Good Problem Solving Skills
• Good Communication Skills - English
• Experience in Agile development methodologies
• Security experience – Familiarity with secure development and deployment best practices
• 5 or more years’ experience in similar role
• Excellent communication skills and technical knowledge to advise and help customers with problems
Preferred Expertise
• Solid experience with OCP Native containers
• Scripting and deployment topology knowledge: python, shell, ansible, chef, puppet, etc
• Monitoring workloads through clouds (New Relic, Sysdig, Elasticsearch, Logstash, and Kibana)
• Cloud concepts around Auto-scale and auto-recover cloud components
• General IT security standards, principles, and compliances (ISO27k, SOC2, GDPR, PCI, etc.)
• Familiar with cloud infrastructure technologies: ArgoCD, Terraform, etc.
• Any cloud platform(AWS, Azure or IBM Cloud)
• Golang experience
