Panaya SAP Presale/Solution Architect 

India 

102467029

Pre-sales

• Conduct in-depth customer needs assessments to identify pain points and improvement opportunities.
• Develop and deliver impactful presentations and demos tailored to system integrators/prospects, highlighting the benefits of Panaya solutions for various SAP projects (implementation, AMS, upgrades, testing).
• Effectively communicate the value proposition of Panaya solutions and their role in creating value across these projects.
• Prepare compelling sales proposals and pricing structures.

Customer Success (Post-sales)

• Understand customer requirements and assist Panaya users/customers accordingly.
• Onboard new customers to Panaya solutions.
• Act as a single point of contact for customers and system integrators during the implementation process, addressing questions and concerns.
• Provide technical guidance and support to customers throughout their Panaya subscription.
• Manage escalations from customers/system integrators and work with the global team to provide timely updates and solutions.
• Be obsessed with customer and system integrator success.
• Gather customer feedback to continuously improve presales presentations, demos, and post-sales support.

Technical Expertise

• Proven experience in presales and consulting.
• Deep understanding of the SAP technology stack.
• Understanding of SAP products like ECC and S/4HANA functionalities.
• In-depth knowledge of various SAP project types and lifecycles within the SAP and enterprise application space.
• Ability to learn new products and deliver compelling demos.

Communication & Collaboration

• Excellent presentation and communication skills to engage a global/regional audience.
• Ability to clearly articulate technical concepts to both technical and non-technical audiences.
• Thrive in a fast-paced, complex environment and manage multiple priorities effectively.
• Collaborate seamlessly with internal teams (Sales, Support, Product Management, and R&D) to ensure a smooth customer journey.

Experience in SAP Projects

• Proven experience in SAP ECC upgrade and SAP S/4HANA conversion projects, including:
• System preparation and analysis
• Custom code adaptation
• Data migration strategy and execution
• Testing methodologies (functional, regression, etc.)
• Understanding of best practices for SAP upgrades, S/4HANA conversions, implementations, and testing.

Required Qualifications & Skills

• Minimum 10+ years of experience in SAP consulting or system integration, with a strong focus on SAP ECC and/or S/4HANA.
• Proven experience in delivering successful presales presentations and demos.
• Excellent communication, presentation, and interpersonal skills with the ability to connect with a global audience.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience working with complex technical solutions and effectively communicating them to non-technical audiences.
• Travel may be required (10%).