West Pharma Supervisor Quality Control Jurong 

Singapore, Singapore 

102071168

Job Summary:

In this role, you will

• Be accountable for day-to-day performance of team/s safety, quality, delivery, cost and productivity
• Manage teams of QC Technicians & Team Leads in execution of QC processes, schedule and personnel to ensure smooth operational activities work-flow and work compliance
• Promote better quality mindset through inter-department collaborations

Essential Duties and Responsibilities:

• • Oversee resource management and team schedules for smooth execution of daily operational tasks in QC while meeting daily inspection targets and support Work In Progress (WIP) controls within team/s
  • Ensure proper product release and rework activities per procedures to support delivery requirements
  • Lead product characteristics trend monitoring with effective escalation and follow-ups
  • Demonstrate leadership, teamwork, and problem-solving support to resolve escalated operational issues collaboratively and ensure proper batch segregation
  • Define goals, clearly communicate these objectives and monitor/correct/recognize work performance respectively. Coach and counsel QC employees.
  • Manage and resolve QC employee's relation issues and disputes
  • Manage onboarding activities for new QC employees for training and qualification
• Manage ongoing activities for existing QC employees for training and requalification
• Identify future training needs and enhance QC employees career opportunities
  • Responsible to review SOI revisions to enhance improvements for better workflow
  • Manage Deviation/Out-of-Spec report closures, batch dispositions while ensuring proper root cause analysis and CAPA identification
  • Accountable for on time operational updates for Tier 1, Tier 2, Tier 2.5 & Tier 3 of the LDMS system

Attend Tier 2, Tier 2.5 as QC representative, and facilitate Tier 1 (Shift Start Up) within QC

• • Promote and support site initiatives including safety programs, lean initiatives, training programs and consistently interpret and apply policies, procedures among employees
  • Manage non-routine requests from departments (eg validations, investigations, improvements, projects, product transfers, non-routine testings, non-conformance reports, etc)
• Other duties as assigned by superior.

Basic Qualifications:

• Academic qualification of bachelor's degree in engineering or relevant fields.
• Computer literate and good grasp of Microsoft Office.
• Preferably 8 years work experience in QA/QC related activities.
• Added advantage with SAP, cGMP, Basic Lean and/or ISO working experience.
• Preferably with exposure to medical device, pharmaceutical or related manufacturing environment.
• Preferably minimum 5 years work experience managing a QC team.
• Able to work independently with minimum supervision

Preferred Knowledge, Skills and Abilities:

• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
  • Minimize waste, always ensure efficient work execution by continuous improvements.
• Able to comply with the company’s safety policy at all times.
  • Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members within the shift/s
  • Report unsafe conditions or acts to responsible persons for corrections and improvements.
  • Ensure risk assessment control practices are adopted per HIRA for all members within the shift/s
  • Ensure all legal licenses required for the proper usage of QC equipment are effective for all members within the shift/s
• Able to comply with the company’s quality policy at all times.
  • Lead monitoring / improvement activities to enhance operational support activities.
  • Participate in establishment and maintenance of documented procedure.
• Excellent communication & teamwork skills.
• Self-motivated and positive thinking.
• Ability to remain calm and professional under pressure.
• Proficiency in workplace English for work applications and interfaces.
• Time management skills.

Travel Requirements:

• Not Applicable

Physical and Mental Requirements:

• Manufacturing environment with rotating working shift patterns
• Overtime and being on-call are required. Occasionally required to work on different shift patterns
• 20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency