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The Quality Eng. will be responsible for managing customer complaints, improving product quality, and production processes. The role will interface directly with production engineering and customer service to implement solutions on the production line.
Responsibilities:
• Analysis of customer complaint and implantation of the outputs.
• Analysis of customer satisfaction surveys
• Identifying root causes of complaints and implement appropriatecorrective/preventiveactions.
• Ensuring and improving the quality of production processes in collaboration with production engineering.
• Writing quality specification procedures for products.
• Conducting internal quality audits on production lines.

Job Requirements:
• Bachelor’s degree in quality engineering or CQE from a familiar institution.
• Basic technical background in electronics and mechanics including technical understanding of drawings and procedures.
• At least three years of experience in quality assurance in a manufacturing plant.
• Experience in managing RCA using various methodologies (8D, 5Y, 3A).
• Experience working with customers.
• High-level proficiency in English.
• Willingness to learn and develop in the field of quality.

The NPI (New Product Introduction) Engineer is responsible for ensuring a seamless transition of new products from development to full-scale production. This role involves:
• Production Line Setup: Design and implement new production lines, including defining jigs, fixtures, and automated processes.
• Global Line Duplication: Duplicate existing production lines in overseas facilities (Far East), requiring strong planning and coordination skills.
• Process Qualification: Validate and optimize production processes to ensure efficiency, quality, and compliance.
• Project Management: Lead end-to-end NPI transfer projects, covering layout planning, process design, supply chain coordination, and quality assurance until changes are released through the ECO process.
• Failure Analysis: Investigate and resolve production issues to maintain continuous operations.
•Cross-Functional
Additional Requirement:

Responsibilities
• Design and implement new production lines, including jigs, fixtures, and automation.
• Validate and optimize manufacturing processes for efficiency and quality.
• Lead end-to-end NPI transfer projects, from layout planning to ECO release.
• Conduct failure analysis and resolve production issues promptly.
• Collaborate with R&D, project management, quality, planning, and purchasing teams.
• Duplicate existing production lines in overseas facilities (Far East).
• Coordinate global implementation and ensure alignment with company standards.
• Travel internationally for extended periods to support line duplication and setup.

Qualifications
• B.Sc. in Mechanical or Electrical Engineering or Industrial Eng. with hands on experience
• 5+ years of experience in an NPI, Engineering and manufacturing processes.
• DFx Capabilities.
• Knowledge and experience in production process like PFMEA, GR&R, PCP.
• SolidWorks knowledge and experience.
• Very good skills in Excel and PowerPoint.
• Ability to perform well in a fast-paced and dynamic environment.
• Team player with good interpersonal relations
• Experience in writing production process.
• Good English verbal and written communications skills

• High growth: In just six years, we’ve reached milestones that take other companies a decade or more. We’ve doubled our employee count, tripled our customer count, and rapidly expanded our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

• Own the vision, strategy, and roadmap for Orca’s Data & AI Security products.
• Define how Orca helps organizations discover, classify, and protect sensitive data and AI assets across cloud and SaaS environments.
• Drive the evolution of AI Security capabilities, including AI asset discovery, AISPM, AIBOM (AI Bill of Materials), model protection, data lineage visibility, and prompt/response risk prevention.
• Identify and prioritize key product initiatives across detection accuracy, automation, and coverage.
• Establish clear success metrics to measure product adoption, precision, and customer value.

• Partner with cross-functional teams – engineering (London), research and analyst, sales engineering, customer success, design, and marketing – to deliver best-in-class features on time.
• Translate technical and regulatory requirements (e.g., GDPR, PCI, AI governance frameworks) into clear product specifications.
• Collaborate on go-to-market strategies, enablement materials, and field feedback loops to drive awareness and adoption of Data & AI Security offerings.

• Engage with CISOs, security architects, and data protection leads to understand their biggest challenges around sensitive data, model security, and AI risk governance.
• Stay ahead of market trends and competitive landscapes in DSPM, AI Security, and CNAPP ecosystems.
• Represent Orca as a thought leader in Data and AI Security – working with customers, partners, and industry analysts to drive category leadership.

• 5+ years of product management experience in SaaS, cybersecurity, or developer/security platforms.
• Technical depth to collaborate effectively with engineers, analysts, researchers and customer-facing teams.
• Strong understanding of cloud architectures (AWS, Azure, GCP).
• Big advantage for proven track record driving data security, DSPM, or AI security products.
• Experience leading complex initiatives across distributed, international teams.
• Highly independent, proactive, and execution-driven – thrives with autonomy and ownership.
• Exceptional communication and storytelling skills; able to simplify complex concepts for varied audiences.
• Fluent English – both spoken and written – is a must. You can communicate clearly and confidently across global teams and with executive-level stakeholders.