דרושים Data Specialist

In this role, you will play a key part in strengthening relationships with our business clients, supporting their needs, and driving long-term engagement.

Key Responsibilities:

• Proactively contact customers who have stopped using our business services and rebuild relationships to encourage renewed activity.
• Provide clear, effective support to customers using our business portal and mobile application.
• Troubleshoot and resolve online or technical issues to ensure a seamless user experience.
• Increase the number of active business clients by promoting product adoption and consistent usage.
• Reduce client churn through strategic outreach and excellent customer care.
• Achieve monthly performance goals, including daily call quotas and overall retention KPIs.
• Deliver accurate daily statistics and performance insights to your manager

You will excel in this role if you possess:

• 1+ years of experience in B2B customer service or related roles.
• A strong execution mindset and the ability to deliver results consistently.
• The ability to work independently, manage time effectively, and meet targets.
• A positive attitude, high energy, empathy, and genuine customer-centricity.
• Excellent communication and customer-facing skills.
• The ability to quickly build trust and establish strong relationships with diverse customers.
• Fluent English, both written and verbal.
• A bachelor's degree.

• High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud, so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

As a Product & Data Analyst at Orca, you will take ownership of product analytics at Orca, along with responsibility over our BI infrastructure. You will help product teams make smarter decisions by uncovering customer insights, while also ensuring the data pipelines and models that power those insights are robust and scalable.

In this role, you will work directly with Product Managers to analyze customer behavior, evaluate new features, and measure product impact. You’ll also take responsibility for the underlying data stack-writing SQL, modeling in DBT, and maintaining clean, efficient ETLs. Beyond supporting day-to-day product questions, you will build dashboards and reporting tools that give teams across the company access to reliable, self-serve insights.

• 3-5 Years of experience as a Data Analyst, preferably from a SaaS company
• Proven experience in SQL writing, specifically in querying large and complex data sets
• Experience in BI tools and in DBT/Python
• Looker proficiency – an advantage
• Ability to translate analytic conclusions to business insights and actions along with strong statistical analysis skills and self-learning capabilities
• B.Sc./BA in industrial/information systems engineering, statistics or equivalent
• Experience in operational or cross-department roles – an advantage
• Great communication skills
• Business orientation and a passion for data analytics
• High level of spoken and written English

As a
•Build and lead relationships for highly sophisticated customer accounts
•Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
•Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
•Verify operability of sophisticated product and service configurations within the customer’s environment
• Perform advanced systems integration and provide technical expertise to design and implement the solution•Excellent communication, relationship and leadership skills in industry
•Ability to present to executive level and articulate the Dell Technologies solutions
•In-depth understanding of market, technologies, products and services
•8 to 12 years of related experience in a relationship selling role
•Advanced experience in a relationship selling role
•Bachelor’s degree

Application closing date:Dec. 20th 2025

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead, mentor, and grow multiple engineering teams and managers within the DSPM domain.
• Own the full SDLC - from translating product strategy into actionable roadmaps to ensuring flawless execution and on-time delivery.
• Engage directly with strategic customers to lead technical deep-dives, architecture reviews, and roadmap discussions.
• Set high engineering standards for quality and security while building a culture of accountability and continuous improvement.
• Build a culture of accountability, ownership, and continuous improvement.
• Oversee the architecture of scalable, distributed systems (primarily Python & Go) capable of processing data at petabyte scale.
• Guide teams on building high-throughput pipelines and cloud-native microservices.
• Ensure efficient deployment, observability, and runtime stability in production environments.
• Partner closely with Product Managers and cross-functional groups (Infra, Research, UX) to define priorities and build multi-quarter roadmaps.
• Align stakeholders across business units and communicate tradeoffs, risks, and execution plans with clarity.

Your Experience

• 3+ years managing software engineering teams, including managing managers.
• 5+ years of experience as a hands-on software engineer.
• Proven track record of delivering complex, distributed cloud products end-to-end.
• Strong systems-level background in one or more languages: Go, Python.
• Experience with large-scale cloud architectures (GCP, AWS, or Azure).
• Demonstrated ability to plan, execute, and deliver roadmaps with high predictability.
• Strong collaboration skills; able to align cross-disciplinary teams around a shared goal.

Advantages

• Experience with orchestration frameworks (Temporal, Argo Workflows, etc.).
• Familiarity with BigQuery, MongoDB, PostgreSQL, or similar.
• Background in cybersecurity, data security, or threat intelligence.
• Experience running services at massive scale across distributed environments.

All your information will be kept confidential according to EEO guidelines.