דרושים Customer Service Representative

What you need to succeed:

• Hire, train and develop team members to align with company values, growth and business objectives
• Manage and motivate the direct team by correlating performance expectations to business goals – including guiding account planning, proposal development, consistent performance feedback, etc.
• Build a network of customer executive relationships (independently and along other team members) to grow programs leading to expansion opportunities and execute customer negotiations accordingly
• Work with local Value-Added Resellers: transfer knowledge and motivate their management and account executives; perform mutual marketing events
• Participate in quarterly review sessions with key partners and tech alliances in the region, where appropriate
• Perform biweekly meetings with the corresponding territory Solution Engineers, Customer Success and Professional Services Lead to assess the status of all existing accounts and expedite the rollout and upsale/cross-sale processes
• Work as a liaison for the team between Research & Development and Project Management, if needed in larger key accounts
• Be directly involved and influential in top opportunities, focusing sales efforts on large key accounts with the team

• Bachelor’s degree, Computer Science major, Certified Information Systems Security Professional certification or Master of Business Administration is preferred
• 5+ years of experience as an enterprise software sales executive in the region and a manager of teams, information security/network architecture experience is required
• Demonstrated ability to cultivate, qualify and close enterprise software agreements with the Fortune 1000
• Expert negotiation skills
• Proven ability to call on Fortune 500 C-Suite executives across multiple buying centers
• Strong verbal and written communication skills internally across various levels of the company and externally with customers/partners
• Above average organizational and planning skills
• Ability to accurately forecast up on behalf of the team/district
• Advanced proficiency in critical thinking and problem-solving
• Highly effective presentation skills
• Excellent analytical skills to translate market trends and sales data
• Experience working with the top Global Systems Integrators is preferred
• Sales engineering, programming and/or technical implementation/support experience is a plus
• Ability to travel at a rate of 30-40%

The salary range for this position is $150,000 – $250,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

CyberArk is looking for an experienced Staff Software Engineer for our new Authentication service. You will be responsible for building this core SaaS service, built on-top of AWS using .NET, EKS, Terraform and other cloud technologies. You will be working with an elite team to produce top-notch services at the highest standards, meeting the high security, stability, and performance standards of the largest enterprises in the world.

• Solid experience leading the design, development and delivery of features in SaaS applications
• Design and implement the infrastructure of the service
• Bachelor’s Degree in Computer Science or Engineering related field/technology Elite unit alumni with relevant experience
• 7+ years of experience with AWS
• 7+ years of experience in .Net Core
• Desire to use new technologies and understand them depth-in
• Proactive by nature, internal drive for excellence and improvement
• Good communication skills, fluent in English, good writing skills
• Autodidact, like to learn new things and share with the team
• Excellent ability to meet deadlines, while consistently striving for high-quality and efficient solutions

• Good knowledge in containers and container orchestration
• Experience with development in cloud/SaaS environment (AWS Serverless architecture/EKS is a definite advantage)
• Solid understanding of security and high scale best practices
• Experience with modern CI/CD tools, in particular, GitHub, Jenkins, and Artifactory
• Deep understanding of various Authentication protocols