דרושים Customer Care Representative

Ensure unbeatable Customer Experience as the primary responsibility. Monitoring and triage incoming cases efficiently. Assign cases to the appropriate teams or individuals. Manage non-technical customer cases with a focus on...

Manage daily objectives, priorities, risks and performance of the team. Maintain communication between the team and the “outer world,” giving them context and understanding of the bigger picture. Lead by...

Track record in identifying performance gaps and assessing coaching needs. Experience with performance data analysis, reporting tools. Ability to apply tools and learning solutions to address specific learning and performance...

Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers, as well as being able to successfully manage and overcome objections. Research...

In cooperation with the marketing team, develop a nurture strategy that incorporates outbound calls, emails, social outreach, materials, events, etc. to advance inbound leads to sales. Move beyond BANT to...

Success Plans: Develop and execute comprehensive success plans tailored to customer objectives, metrics, and timelines. Executive Reviews: Lead executive business reviews with key stakeholders, reviewing past performance and setting future...

Gather all the necessary requirements for customer and partner learning materials and resources and ensure they are perfectly aligned with the needs and roles of both customers and partners within...