דרושים Business Support

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at , and find us on social media @Cellebrite.

Position Overview:

As an IT & IS Tier 2 Support Specialist, you will provide enterprise-level technical support.

Key Responsibilities:

• Ongoing support for IT services via tickets, walk-ins, telephone, and remote sessions.
• Services supported:

- Windows, Linux, and MAC OS Endpoints: Laptops, desktops, Virtual Machines.

- Office 365,Intune, Active Directory, Okta.

- Network printers and printers server IP telephony, and conferencing equipment.

• Deep troubleshooting of hardware and software issues.
• Research, diagnose, troubleshoot, and identify solutions to end-user issues.
• Follow standard procedures for escalation of unresolved issues.
• On/Offboarding of employees and changes throughout their lifecycle.
• Supporting large company events remotely through Teams and in-person
• Conference Rooms: Troubleshooting and configuration.

• Based on-site in our Petach Tikva office in Israel, with the ability to arrive at the office every day.
• Service-oriented, self-motivated, and a team player.
• Willing to support users in standby/shifts globally.
• Excellent written and verbal communication skills in English and Hebrew.
• Willingness to learn new IT areas and aspects.
• ·Minimum 1 year of experience working as an IT Helpdesk or Technician team, installing,
• Windows 10/11 workstations: Deploying and supporting Windows endpoints.
• MAC OS: Deploying and supporting Windows endpoints.
• Active Directory: Users, computers, and group management.
• Virtual environment: creating and supporting Virtual Machines and Virtual Desktop Interface
• Basic knowledge & troubleshooting of computer hardware.
• Knowledge and experience with SAAS services: Office 365, Exchange, SharePoint.

Advantages:

Knowledge and experience
:

• Linux OS.
• PowerShell.
• Windows Servers.
• DNS, DHCP.
• Jira and Confluence
• Intune
• Microsoft Entra
• Microsoft Azure

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

Key Responsibilities:

• Lead and support all regional financial projects, including budgeting, expense control, P&L analysis, forecasting, and monitoring.
• Act as a strategic partner to sales regional management, providing insights to help drive data-driven decisions across sales and finance functions.
• Collaborate with managers across departments, including Sales, Finance, Project Management, and Operations, to support strategic planning and business plan development.
• Work within a matrix environment, ensuring alignment and collaboration with various teams and within different finance functions.

For that mission you’ll need:

• Educational Background: BA in Economics or a related field.
• Experience: At least 5 years in FP&A, financial analysis, or business finance, preferably within a global organization.
• Skills:
• Exceptional analytical skills and expertise in Excel (Mandatory).
• Ability to manage multiple tasks within tight deadlines.
• Excellent interpersonal skills, with an independent, proactive work style.
• Familiarity with business intelligence and financial technology systems (Advantage).
• Mindset: A relentless curiosity and eagerness to learn.
• Language: Fluent English is a must.

Apply now.

• Provide technical support for both macOS and Windows computers.
• Work according to SLA’s and company IT policies.
• Manage your own ticket queue in our ticketing system.
• Maintain and update our knowledge base and internal IT resources.
• Deliver excellent customer support to employees worldwide.

• Strong problem-solving skills with technical issues and ability to learn new technologies.
• Hands-on experience with storage management.
• Familiarity with ITIL practices (certification is a plus).
• Ability to work with and manage IT ticketing systems.
• Proficiency in both oral and written communication (English & Hebrew).
• Experience working with both macOS and Windows environments.
• A strong “can do” attitude.

• Experience supporting meeting rooms and Zoom conference rooms.
• Advanced knowledge of ticketing systems and workflows.
• Additional IT certifications (e.g., Microsoft, Apple, Cisco).

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.