דרושים Java Programmer ב-United States

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with data scientists / ML engineers to operationalize machine learning models, integrating them into scalable production systems
• Implement automated ML pipelines and optimized performance across data ingestion, model serving, and inference workflows
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and devops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Principal Software Engineers are:

• Hands-on engineers who can code and build great products
• Technical experts who help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
• Experts who deliver on critical business needs and are recognized across the company as go-to engineering resources on given domains
• Engineers who willingly work with others towards common goals, understands the responsibilities, activities, and ways to foster relationships
• Role models and mentors who exemplify the best of Palo Alto Networks culture
• Leaders who can communicate cogently with hands-on engineers
• Members of the team who deeply understands customers' needs by doing the research to develop insight into their needs and desires
• Engineers who have the ability to make complex ideas simple; consistent focus on usability and scalability

Your Experience

• BS/MS in Computer Science/Engineering with 10+ years or equivalent experience or equivalent military experience required
• Solid experience of backend development using Java, Spring Boot, J2EE, and cloud-native platforms like GCP or AWS, Kubernetes and Docker
• ​​Strong experience and knowledge with micro services, distributed systems, and performance optimization
• Proven track record of successful architecture and design for high transactions and data volume in enterprise and/or consumer facing applications
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Preferred Qualifications

• Experience in building Cloud Security products
• Experience building products with ML/AI techniques will be a big plus
• Experience to develop APIs (REST) based project using and experience with JSON
• Experience in NoSQL DB (Mongo, Cassandra) and RelationDB
• Experience in ElasticSearch, Redis and Kafka
• Experience in modern containerization (& cloud) technologies like Docker and Kubernetes
• Experience in mentoring junior team members in a high-performing teams
• Experience in AWS/GCP/Azure cloud
• Big plus if you have CASB or general SaaS application experience
• Big plus if you have experience with data security domain

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $149,000 - $220,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with data scientists / ML engineers to operationalize machine learning models, integrating them into scalable production systems
• Implement automated ML pipelines and optimized performance across data ingestion, model serving, and inference workflows
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and devops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Principal Software Engineers are:

• Hands-on engineers who can code and build great products
• Technical experts who help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
• Experts who deliver on critical business needs and are recognized across the company as go-to engineering resources on given domains
• Engineers who willingly work with others towards common goals, understands the responsibilities, activities, and ways to foster relationships
• Role models and mentors who exemplify the best of Palo Alto Networks culture
• Leaders who can communicate cogently with hands-on engineers
• Members of the team who deeply understands customers' needs by doing the research to develop insight into their needs and desires
• Engineers who have the ability to make complex ideas simple; consistent focus on usability and scalability

Your Experience

• BS/MS in Computer Science/Engineering with 10+ years or equivalent experience or equivalent military experience required
• Solid experience of backend development using Java, Spring Boot, J2EE, and cloud-native platforms like GCP or AWS, Kubernetes and Docker
• ​​Strong experience and knowledge with micro services, distributed systems, and performance optimization
• Proven track record of successful architecture and design for high transactions and data volume in enterprise and/or consumer facing applications
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Preferred Qualifications

• Experience in building Cloud Security products
• Experience building products with ML/AI techniques will be a big plus
• Experience to develop APIs (REST) based project using and experience with JSON
• Experience in NoSQL DB (Mongo, Cassandra) and RelationDB
• Experience in ElasticSearch, Redis and Kafka
• Experience in modern containerization (& cloud) technologies like Docker and Kubernetes
• Experience in mentoring junior team members in a high-performing teams
• Experience in AWS/GCP/Azure cloud
• Big plus if you have CASB or general SaaS application experience
• Big plus if you have experience with data security domain

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and a quarterly business review. You will provide personalized support and become deeply familiar with your implementation and business priorities to proactively drive best practices and help you continuously improve your security posture.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure
• Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility at the highest levels of our customers' organizations
• Provide tailored troubleshooting, configuration guidance, and best practices
• Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system
• Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing teams
• Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers
• Be the subject matter expert on core technologies of Palo Alto Networks product line
• Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools
• File bug reports with the engineering team and develops test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle
• Facilitate the hiring and onboarding process with technical screens, train new hires on technical and soft skills, and enable process and tools knowledge for readiness
• Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.

Your Experience

• Minimum of 7 years of network security experience
• Expertise in TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and center architectures
• Advanced understanding of packet flow across multiple OSI layers
• Extensive experience with troubleshooting Remote Access VPN solutions including IPSEC, PKI & SSL technologies
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• In-depth knowledge of networking operations - TCP and UDP, SNMP, IPv6, VLSM, CIDR, and NAT - Static, Dynamic, and PAT
• Proficiency with network troubleshooting tools - Wireshark, GNS3
• Strong grasp authentication protocols - LDAP, TACACS+, Radius
• Skilled in engaging executive-level stakeholders with clear technical communication
• Proven track record of effectively communicating technical concepts to diverse audiences
• Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates
• The below skills are a plus
  • Virtualization experience (AWS, Azure, VMWare, OpenStack)
  • Experience with Windows, MAC OS, and Linux (Debugging, Editing Registries, Plist etc.)
  • Experience with Python or Shell scripting a plus
  • Multi-Vendor Exposure - Cisco Advanced Security Appliances, Palo Alto Next-Generation Firewalls, Prisma Access, Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention Systems
• BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required
• Excellent written and verbal communication skills
• Willingness to work outside of normal business hours (As business needs dictate)

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108,000 - $162,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.