דרושים Mortgage Loan Officer ב-United States, Virginia, Chesapeake

Regular or Temporary:

English (Required)

1st shift (United States of America)Provide on-site service to large clients requiring technical support with their restaurant POS system. Serve as an additional source of knowledge to Point of Sale Systems Field Technician I staff. Serve a voice of the client to internal staff.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide on-site hardware support 24 hours a day/ 7 days a week when on call.
2. Perform hardware and software upgrades as required to maintain operating systems for clients on a maintenance program.
3. Provide service within the contracted timeframe.
4. Provide second level technical support for POS Systems Support Analysts and Field Technical I staff.
5. Maintain replacement parts and service inventory.
6. Assist in the sales process by perform technical analysis of the client site and provide feedback for quote generation.
7. Provide feedback and suggestions to clients on latest product offers when providing onsite service.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science or a related technology field, or equivalent education and related training or experience
2. 7+ years of experience in a hardware software field support role
3. Strong interpersonal and communication skills
4. Strong technical comprehension skills
5. Strong hardware diagnostic and troubleshooting skills
6. Certified Microsoft Windows Administrator
7. Strong networking comprehension skills

1. Undergraduate degree in a technology related field
2. 5 + years in supporting restaurant systems

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
• Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No DegreeNo Required Certification(s)Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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