דרושים United States, Provo

Coordinate with the Sales team to discover county and vendor requirements prior to implementation/integration. Work with Integration developers and County Team Software Business Analysts as needed to gather information required...

Actively manage the entire product life cycle from strategic planning to tactical activities. Contribute to the company vision by conducting market and industry research. Provide thorough analysis and recommend course...

Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially. Assist customers...

Drive resolution of complex production issues, including escalation management, system testing, facilitation of strategy sessions, and transfer of knowledge. Acquire and grow knowledge of existing and new ICE products and...

Onboard and train new internal and external users in ICE’s environment. Support and advance the global corporate computing environment. Support hardware, software, and network needs for Windows, Mac, and virtual...

Recontract customers with older pricing into national agreements with volume commitments and price increases. Maintain relationships with the assigned accounts and ensure that ICE is meeting their needs and ensuring...

Develop and effectively apply learned technical and domain expertise to assist customers and team members in the intended and proper use of Ice Mortgage Technology software solutions. Resolve complex problems...