It Support Specialist jobs in United States, New York, New York

Job Summary (Primary function)

Essential Functions of the Job (Key responsibilities)

• Represent in a professional, compliant, and ethical manner.
• Provide feedback on marketing tools, tactics and effectiveness of sales activities.
• Provide exceptional customer service through total account management, including product access, reimbursement and on-label medical questions.
• Execute on national level strategies, deliver branded and disease state sales messages, and planned promotional programs.
• Demonstrate and communicate in-depth knowledge of the clinical data for Incyte's products to external stakeholders.
• Develop and maintain strong disease state knowledge and exemplary selling skills.
• Create, develop and execute a strategic business plan that coordinates efforts with regional counterparts that reflects in-depth local market and account specific knowledge.
• Collaborate and coordinate with other field-based stakeholders in the territory and region to proactively address customer needs, identify market dynamics, and develop strategies to ensure optimal success.
• Consistently engage customers through in-person interactions or virtual meetings, as requested or required by a customer, within assigned geography, delivering scientific and clinically targeted messages to launch and grow current and future brands.
• Consistently achieve or exceed revenue targets.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• Discover – Develop – Deliver – Collaborate
• Demonstrated ability to gain consistent access and develop strong professional relationships with providers.
• Documented history of successful product launches in a highly competitive market.
• A drive to achieve and operate with a high degree of integrity within compliance guidelines.
• Results oriented with a history of successful sales performance, as demonstrated through various metrics and feedback.
• Extensive experience in biotech/pharmaceutical sales, with a focus on immunology or dermatology, is preferred. Candidates with diverse backgrounds and varying levels of experience are encouraged to apply.
• A bachelor's degree or equivalent experience is preferred.
• The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with diverse abilities and will provide necessary accommodations for travel.
• Possession of a valid driver's license and a satisfactory driving record, with accommodations available for individuals with disabilities who may require them.
• Effective communication skills.
• Strong business planning acumen, highly organized with strong account management skills.
• Strong knowledge of dermatology patient access programs, market access, specialty pharmacies and prior authorization pull-through initiatives.
• Work effectively in collaboration with cross-functional teams.
• The ability to work effectively in collaboration with team members in order to achieve a common goal.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

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During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .