דרושים Support Specialist ב-United States, New York, Buffalo

Job Summary (Primary function)

Essential Functions of the Job (Key responsibilities)

• Represent in a professional, compliant, and ethical manner.
• Provide feedback on marketing tools, tactics and effectiveness of sales activities.
• Provide exceptional customer service through total account management, including product access, reimbursement and on-label medical questions.
• Execute on national level strategies, deliver branded and disease state sales messages, and planned promotional programs.
• Demonstrate and communicate in-depth knowledge of the clinical data for Incyte's products to external stakeholders.
• Develop and maintain strong disease state knowledge and exemplary selling skills.
• Create, develop and execute a strategic business plan that coordinates efforts with regional counterparts that reflects in-depth local market and account specific knowledge.
• Collaborate and coordinate with other field-based stakeholders in the territory and region to proactively address customer needs, identify market dynamics, and develop strategies to ensure optimal success.
• Consistently engage customers through in-person interactions or virtual meetings, as requested or required by a customer, within assigned geography, delivering scientific and clinically targeted messages to launch and grow current and future brands.
• Consistently achieve or exceed revenue targets.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• Discover – Develop – Deliver – Collaborate
• Demonstrated ability to gain consistent access and develop strong professional relationships with providers.
• Documented history of successful product launches in a highly competitive market.
• A drive to achieve and operate with a high degree of integrity within compliance guidelines.
• Results oriented with a history of successful sales performance, as demonstrated through various metrics and feedback.
• Extensive experience in biotech/pharmaceutical sales, with a focus on immunology or dermatology, is preferred. Candidates with diverse backgrounds and varying levels of experience are encouraged to apply.
• A bachelor's degree or equivalent experience is preferred.
• The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with diverse abilities and will provide necessary accommodations for travel.
• Possession of a valid driver's license and a satisfactory driving record, with accommodations available for individuals with disabilities who may require them.
• Effective communication skills.
• Strong business planning acumen, highly organized with strong account management skills.
• Strong knowledge of dermatology patient access programs, market access, specialty pharmacies and prior authorization pull-through initiatives.
• Work effectively in collaboration with cross-functional teams.
• The ability to work effectively in collaboration with team members in order to achieve a common goal.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Job Summary:

Key Responsibilities:

·Develop and execute a territory business plan to achieve or exceed sales goals.

·Educate healthcare professionals on the clinical benefits and appropriate use of our immunology/rare disease product(s).

·Identify, target, and engage key stakeholders including specialists, hospitals, infusion centers, and patient advocacy groups.

·Collaborate cross-functionally with Medical Affairs, Market Access, and Patient Services teams to support patient access and education.

·Maintain deep knowledge of disease state, product, competitive landscape, and evolving treatment guidelines.

·Ensure all activities are conducted within compliance guidelines and company policies.

Qualifications:

·Bachelor’s degree or equivalent experience preferred; life sciences or related field preferred.

·Advanced clinical degree such as PharmD, PA, or NP is a plus.

·3+ years of pharmaceutical, biotech, or specialty sales experience; experience in immunology, rare disease, or specialty biologics strongly preferred.

·Strong clinical acumen with the ability to discuss complex scientific information.

·Proven success in a complex selling environment and ability to navigate matrixed organizations.

·Excellent communication, presentation, and relationship-building skills.

·Willingness to travel within the territory as needed.

Preferred Skills:

·Previous experience launching a new rare disease product or indication.

·Strong understanding of patient access and reimbursement pathways.

·Familiarity with CRM tools (e.g., Veeva, Salesforce) and digital sales platforms.

·Experience working with patient advocacy organizations.

·Ability to interpret and communicate scientific data to both clinical and non-clinical audiences.

·Adaptability and resilience in a rapidly evolving environment.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .