דרושים Technical Manager ב-United States, New Jersey, Jersey City

Job Description:

Job Description:

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives

• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills

• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met

• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization

• Contributes to the technology strategy for their technical domain

• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• 10+ Years of experience with Network Solutions with prior architecture and/or architecture group lead experience

• Work across the business lines, network operations and technology teams to evaluate and create architectural visions for complex technology solutions

• Prioritize functional and non-functional requirements into workload backlog using Kanban, JIRA and Agile methodologies

• Strong knowledge, configuration and trouble-shooting skills of routing protocols to include ISIS and BGP

• Must demonstrate strong experience with IP multicast, Route Reflectors, MPLS, LDP, Segment Routing (SR-MPLS/SRv6), L2VPN and L3VPN (Unicast/Multicast)

• Must have strong network security knowledge and familiarization with segmentation, virtualization, cryptography, digital certificates, secure key management and encryption protocols (TLS, IPSEC, MACSec)

• Familiarization with data center protocols such as EVPN & VXLAN

• Familiarization with optical transport technologies such as DWDM and 400G/800G-ZR/ZR+.

• Knowledgeable with QoS concepts and queuing strategies, experience with QoS configurations, diagnosing and tuning of QoS and performing bandwidth analysis

• Excellent troubleshooting and analytical skills in a complex multi-layered network environment

• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization

• Cisco CCNA/CCNP/CCIE routing certifications or equivalent work experience required

Desired Qualifications:

• Architecture experience within a large service provider

• Strong program management skills necessary to lead multi-discipline technology teams

• Strong executive leadership communications skills

Skills:

• Influence

• Risk Management

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Analytical Thinking

• Application Development

• Collaboration

• Result Orientation

• Solution Delivery Process

• Agile Practices

• Architecture

• Automation

• Data Management

• DevOps Practices

Bachelor’s degree or equivalent work experience.

As a Sales Success Credit Support Manager within the Sales Success Credit Support team, you will lead the team in supporting GCB Payments Sales. You will develop and maintain subject matter expertise of Payments products and their associated credit facilities, collaborate with stakeholders on projects, and manage exception reporting and feedback. Your role will involve creating process models, specifications, and management presentations, while ensuring clear communication and partnership with stakeholders to achieve common goals.

Job Responsibilities:

• Develop and maintain subject matter expertise of Payments products and their associated credit facilities including the business and application flows.
• Develop and maintain subject matter expertise in the various systems and tools used by the team to monitor credit.
• Support stakeholder requests such as facility analysis / reporting, answering questions on how to setup and maintain Payment facilities, and resolving setup issues identified on exception reports.
• Manage the creation of exception reporting, providing feedback to stakeholders and updates to management.
• Develop and maintain Standard Operating Procedures for different request types
• Collaborate with project stakeholders to determine scope and management of both new and existing projects.
• Work with stakeholders on a structured plan and provide periodic reporting to management.
• Create process models, specifications, diagrams / flows, and management presentations.

Required Qualifications, Skills and Capabilities:

• Experience in global payments, with understanding of credit facilities required.
• Experience in control management
• Experience in project management including scope, planning and risk/issue management.
• Strong understanding of Windows Office
• Data experience
• Ability to clearly communicate, partner and influence - leading others to a common goal.

Preferred Qualifications, Skills and Capabilities:

• Advanced Excel, SQL, Business Objects, Alteryx experience preferred

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment bank in Payments Technology Digital Identity, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
• Understanding of global and line of business project and program management standards and methods
• Experience working with high-performing teams in complex program execution
• Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations.
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
• Ability to work with highly technical teams and feature delivery., translating the technical delivery to Business outcomes.
• Experience with JIRA to manage scope and book of work.
• Strong communication skills
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

Preferred qualifications, capabilities, and skills

• Experience with Identity and Access Management preferable

As a Senior Associate Technical Product Manager at JPMorgan Chase, you will play a key role in developing and delivering technology products that advance our business objectives. You’ll collaborate with engineering, architecture, and business teams to define requirements, prioritize features, and execute on solutions that are secure, scalable, and reliable. This is an opportunity to work on innovative platforms, tackle complex challenges, and make a meaningful impact in the future of financial technology.

Job Responsibilities

• Contribute to the strategy, vision, and roadmap for payment technology products, bringing new ideas to life and driving business growth.
• Gather, analyze, and prioritize product requirements from stakeholders, ensuring our payment solutions meet evolving client and market needs.
• Work closely with engineering and cross-functional teams to deliver high-quality, secure, and scalable payment platforms.
• Manage and refine the product backlog, championing features that enhance payment speed, reliability, and user experience.
• Monitor product performance and key metrics, using data-driven insights to identify opportunities for innovation and improvement.
• Create clear and comprehensive product documentation, including user guides, release notes, and technical specifications.
• Participate in Agile ceremonies, fostering a culture of collaboration and continuous improvement.
• Communicate progress, celebrate wins, and gather feedback from stakeholders to keep our payment products evolving and competitive.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, technology, or a related domain.
• Solid understanding of the software development lifecycle and Agile methodologies.
• Familiarity with payment systems, APIs, cloud platforms and microservices architecture.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and collaboration abilities, with a passion for working in dynamic teams.
• Detail-oriented and committed to delivering customer-focused payment solutions.

Preferred Qualifications, Capabilities, and Skills

• Experience working in a large, matrixed organization.
• Exposure to financial services technology, payment processing, or similar industries.
• Knowledge of security, compliance, and governance in payment technology products.
• Experience with data analytics and monitoring tools.
• Experience with public cloud platforms is a plus.

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise

• Practical cloud native experience and Certified in Public cloud with AWS required.
• System Design, Design Patterns, Architecture, Strong Hands-on, Java, Microservices, Kafka, AWS techstack like EKS, EMR, EC2, S3 Buckets, Networking, infrastructure, Database (Postgres, Dynatrace), FinOps, Resiliency, Observability, POC, Prototyping and experimentation with latest and greatest market tech stack
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• In-depth knowledge of the services industry and their IT systems
• Practical cloud native experience
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills

• Preferably AWS Solutions Architect – Associate or Professional
• Soft Skills Like presenting, Negotiating, Mentorship, stakeholder management