Program Analyst jobs in United States, New Jersey, Jersey City

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment bank in Payments Technology Digital Identity, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
• Understanding of global and line of business project and program management standards and methods
• Experience working with high-performing teams in complex program execution
• Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations.
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
• Ability to work with highly technical teams and feature delivery., translating the technical delivery to Business outcomes.
• Experience with JIRA to manage scope and book of work.
• Strong communication skills
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

Preferred qualifications, capabilities, and skills

• Experience with Identity and Access Management preferable

Job Responsibilities:

• Coordinate and track the Global DCM Bridge Book, managing excess and underwritten debt commitments across all regions.
• Collaborate with DCM, Capital Markets, and Credit Risk teams to run severe stress models for all DCM transactions.
• Oversee preferred and common equity fundings within the DCM Merchant Bank portfolio.
• Reconcile observed fees on bridge transactions with the WLS Fee Team and Finance & Business Management teams.
• Serve as the primary resource for inquiries on individual bridge deal details.
• Conduct regular reporting on underwritten positions.
• Participate in projects to automate and enhance reporting processes.

Required Qualifications, Capabilities, and Skills:

• Undergraduate degree or equivalent experience with a minimum of 3 years in Syndicated Loan experience.
• Extensive knowledge of the loan product/Syndicated Loan business.
• Proven ability to influence and partner with team members and senior management.
• Strong leadership, time management, and organizational skills.
• Excellent oral and written communication skills.
• Ability to operate in a challenging and rapidly changing environment.
• Critical decision-making abilities and strong organizational skills.

Preferred Qualifications, Capabilities, and Skills:

• Experience in coordinating global loan commitments.
• Familiarity with DCM transactions and stress modeling.
• Ability to manage complex deal structures and reconcile financial data.
• Experience in process automation and enhancement.

With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Analyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving. You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.

Job responsibilities

• Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
• Comprehend investor data requirements and accurately cure related loan quality edits efficiently
• Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
• Lead citizen development initiatives to benefit streamlined salability processes
• Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
• Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
• Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting

Required qualifications, capabilities, and skills

• Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
• Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
• Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
• Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
• Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
• Ability to create presentations for all levels of management and effectively report with an executive presence and creating complex reporting with compelling key messages.
• Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and demonstrate accountability for work processes and the associated risks and controls.

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
• 3-5 years Mortgage Banking experience
• Knowledge of mortgage based operating systems including Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM

As a Marketing Senior Associate within the Branch Infrastructure and Capabilities group, you will oversee key aspects of the credit card release readiness process for our suite of products. You will be responsible for managing various components of our readiness process to ensure a flawless integration of key strategic consumer and business acquisition and engagement offers into the retail ecosystem. You will do this by partnering with the business to understand the necessary requirements and working to build and validate those with the appropriate technology teams. You will also be responsible for identifying friction points within our current acquisition experience and partnering with the appropriate products and tech partners to develop solutions to mitigate.

Job responsibilities

• Manage the readiness process to ensure seamless integration of strategic consumer and business acquisition and engagement offers into the retail ecosystem.
• Collaborate with business stakeholders to understand essential requirements for successful integration.
• Work closely with technology teams to build and validate solutions that meet business needs.
• Identify friction points within the current acquisition experience and develop strategies to address them.
• Partner with product and technology teams to implement effective solutions that enhance the acquisition process.
• Ensure alignment and coordination across various teams to achieve successful execution of strategic offers
• Assist with the execution of various components of our branch modernization journey

Required qualifications, capabilities, and skills

• Ability to handle multiple projects at once, all while maintaining a relentless attention to detail
• Ability to handle changes in business direction and quickly pivot to maintain necessary timelines
• Enthusiastic self-starter; innovative thinker with the ability to derive, formulate, and develop new concepts
• Experience evaluating complex business problems, data analysis and devising recommendations
• Bachelor’s degree in Business Administration, or related field of study, or equivalent relevant experience
• Be intellectually curious and enjoy moving at a fast pace.
• Ability to understand and problem solve within a complex technical infrastructure
• Be a high energy self-starter, effective communicator, and have a passion for the strategic use of data and capabilities.
• Work in large, collaborative teams to achieve organizational goals

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Survey Platforms Configuration & Implementation Employee Experience Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Key Responsibilities:

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Become an expert on our industry leading Survey Platform products (Qualtrics and Survey Monkey)
• Serve as a technical liaison between our central team and our customers, understanding their business goals and technical needs
• Demonstrate your passion for innovation by identifying opportunities for enhancing our product and solution offerings, and optimizing our processes which will help us provide an excellent customer experience.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Ability to quickly understand and troubleshoot complex systems and applications which will highlight your ability to navigate within our dynamic product organization
• Proven problem-solving and critical thinking skills, with the ability to think creatively and independently to provide scalable solutions.
• Capacity to manage multiple projects and clients at the same time, maintaining a high level of excellence for each
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Preferred Experience in client-facing technical role, such as Technical Account Manager, Customer Success Manager, Technical Business Analyst Consultant, or similar with a focus on delivering solutions to customers. Experience managing customer expectations and deliverables through effective communication and stakeholder management.
• Experience and interest in technical domains such as CRMs, SaaS Application Management, and APIs is a plus.

As a Tech Risk & Controls Lead in Corporate Sector's Employee platforms team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR) is required
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

Job Responsibilities

• Set standards for robust qualitative model development practices and enhance them as needed to meet evolving industry standards
• Evaluate adherence to development standards including soundness of design, reasonableness of assumptions, reliability of inputs, completeness of testing, correctness of implementation, and suitability of performance metrics
• Identify weaknesses, limitations, and emerging risks through independent testing, building benchmarks, and ongoing monitoring activities
• Communicate risk assessments and findings to stakeholders, and document in high quality technical reports
• Assist the firm in maintaining (i) appropriateness of ongoing qualitative model usage, and (ii) the level of aggregate model risk within risk appetite

Required qualifications, capabilities and skills

• Master’s degree in business, finance, economics or accounting.
• 2 plus years of experience in a business modeling role. Candidates with significantly more experience may be considered for more senior roles
• Strong communication skills verbally and particularly in writing, with the ability to interface with other functional areas in the firm on model-related issues and write high quality technical reports
• Risk and control mindset: ability to ask incisive questions, assess materiality of model issues, and escalate issues appropriately
• Understanding of Python, R, or equivalent
• Understanding of statistics and machine learning techniques