דרושים Technical Lead ב-United States, Massachusetts, Boston

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are seeking an experienced to establish and scale our data governance framework across Flywire's global operations. As our first dedicated data governance professional, you will build the foundation for data governance practices that support our rapidly growing fintech business.
This role is critical to ensuring our data products are managed as strategic business assets while maintaining compliance with global financial regulations. You will work closely with cross-functional teams to implement governance processes that enable data democratization while maintaining trust, security, and regulatory compliance.

Strategy & Framework Development

• Governance Strategy: Develop and implement comprehensive data governance strategy aligned with business objectives and regulatory requirements
• Policy Creation: Establish data policies, standards, and procedures covering data quality, privacy, security, and lifecycle management
• Framework Design: Build scalable governance frameworks that support both self-service analytics and regulatory compliance
• Metrics & KPIs: Define and track data governance metrics including data quality scores, compliance rates, and stewardship effectiveness

Data Product Ownership

• Data Product Owner: Once frameworks are established and where appropriate serve as a data product owner for one or more data products.
• Data Product Leadership: Ensure data product owners roll up up their plans as part of the overall data and analytics strategic roadmap
• Data Governance: Ensure governance process are followed and metadata documentation captured for our data products

Data Quality & Standards

• Quality Management: Oversee data quality monitoring, profiling, and remediation processes across the modern data stack
• Data Lineage: Work with engineering and analytics teams to establish comprehensive data lineage tracking from source systems through analytics and reporting
• Classification: Work with stakeholders to develop and maintain a data classification framework for (Public, Internal, Confidential, Regulated, and Restricted data
• Catalog Management: Work with our development team and business stakeholders to build and maintain our enterprise data catalog with a certified business glossary and technical metadata

Compliance & Risk Management

• Regulatory Compliance: Ensure data practices meet requirements for PCI-DSS, GDPR, CCPA, and other financial services regulations outlined by our compliance and security teams
• Audit Support: Lead data-related audits, SOX reporting, and regulatory examinations
• Privacy Management: Implement data privacy controls and support privacy impact assessments
• Stewardship & Culture
• Stewardship Program: Establish a network of data stewards across business units with clear roles and responsibilities
• Training & Adoption: Develop training programs to promote data literacy and governance awareness
• Change Management: Drive cultural change toward data-driven decision making with appropriate governance controls
• Stakeholder Engagement: Partner with business leaders to align governance initiatives with business priorities

Experience

• Degree in business administration, computer science, or business analytics preferred
• 10+ years of leadership experience for large data management programs
• Certified in Agile Scrum, DAMA, or other data governance alliances preferred but not required

Technical Competencies

• Data Management: Deep understanding of data architecture, modeling, and lifecycle management
• Analytics Platforms: Familiarity with modern data stack tools and cloud data platforms
• Master Data: Experience delivering master data programs, and core understanding of master data concepts
• Compliance Tools: Experience with GRC (Governance, Risk, Compliance) platforms and audit management systems
• Data Governance Tools: Experience with one or more of the following tools: Collibra, Alation, Atlan, etc.
• Documentation: Strong technical writing skills for policies, procedures, and training materials

Leadership & Communication

• Stakeholder Management: Ability to influence and collaborate with technical and business stakeholders at all levels
• Change Leadership: Experience driving organizational change and building consensus around new processes
• Communication: Excellent presentation and communication skills with ability to translate technical concepts for business audiences
• Problem Solving: Strong analytical thinking and ability to balance competing priorities and requirements

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:
This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting Flywire SFS, eStore, and TPI products for the clients in US / Canada.

• Manage and complete tickets from customers and other departments related to Flywire’s platforms, ensuring the highest quality standards are met while adhering to the SLA requirements
• Able to communicate clearly, concisely, and with confidence any complex queries with customers via email or over the phone
• Understand various components of our products including how they function together and the workflow impact to customers
• Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues
• Logically assess the issue, propose solutions to customers and work with development on enhancements for the product
• Serve as a highly effective mediator between customers and development when the situation arises
• Research requests and issues thoroughly and understand how to most effectively work with development on questions that require escalation
• Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals

Here’s What We’re Looking For:

• 3-5 years of experience in technical support engineering
• Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering
• At least 3 years of experience in Technical Support skills, like MYSQL, UNIX, HTML, Regular Expressions, and Shell Scripting
• Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and proposed solutions
• Able to translate highly complex issues to various levels of understanding based on the customer’s technical level
• Proficient in leveraging AI tools and crafting effective prompts to review, analyze, and refine customer communications.
• Detail oriented and able to multitask and eagerness to learn new technologies and tools
• Experience in higher education or student financial support is a major plus - someone who can understand the student financial services for the overall higher education
• Experience in FinTech or the payment industry will be appreciated
• Fluent in English, as it is the company’s working language

: B.S. degree in a related Science & Engineering field, and having Master’s in respective field is a plus

Technologies We Use:

• Bash shell and standard linux command line
• SQL
• Java
• Additional Tools: Zendesk, Confluence, Jira, Sumologic, Google Gemini

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $70,000-$90,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Remote

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking an Analytics Engineer to join our Data Analytics team and further scale our data driven company.

As a you will bridge the gap between Data Engineering and Analytics to enable our end users to make the most of our data. You will handle data from all areas of the company and modeling that data using data modeling techniques, and succeed through the following responsibilities:

Business Stakeholder Engagement

• Gather and document complex business requirements translating business needs into technical concepts.
• Become a subject matter expert to support all business segments in defining data products.

Data Modeling & Transformation

• Design and implement robust, scalable, and reusable data models using best practice modeling techniques (Conceptual, Logical, Physical) within the data warehouse.
• Develop and maintain complex SQL transformations to clean, aggregate, and enrich data, turning it into analysis-ready datasets leveraging dbt.
• Optimize existing data models and queries for performance, cost-efficiency, and maintainability.

Data Pipeline & Orchestration

• Build and maintain reliable data pipelines in collaboration with data engineering to move data from source systems and then transform it into curated datasets
• Utilize orchestration tools (e.g., Airflow) to schedule, monitor, and manage data transformation workflows.
• Manage and support our dbt environment and workflows

Data Quality & Governance

• Implement data quality checks and validation processes to ensure the reliability and accuracy of data.
• Define and enforce data governance best practices, including data definitions, lineage, and access controls.

Enabling Data Democratization and Self-Service Analytics

• Curate and prepare datasets specifically designed for consumption by data analysts, business users, and data scientists.
• Develop and maintain semantic layers that provide a consistent and easy-to-understand view of key metrics and dimensions.

Here’s What We’re Looking For:

• Bachelor Degree in Economics, Mathematics, or Computer Science
• 10+ years of experience in an Analytics Engineering role
• Strong proficiency in SQL
• Strong proficiency with dbt
• Expert modeling skills: Vault 2.0, 3NF, Dimensional Modeling, etc.
• Experience with cloud data warehouses (BigQuery, Snowflake, Redshift, Databricks)
• Experience with git and CI/CD deployments
• Experience with Python and Docker
• Experience with dbt-Elementary or Great Expectations is preferred
• Experience with dbt-Osmosis or Great Expectations is preferred
• Ability to communicate and follow up with internal stakeholders in a timely manner and excellent attention to detail.
• Experience with BI Tools (Looker or Preset) is a plus

Technologies We Use :

• GCP/AWS
• Fivetran/Apache Beam -> BigQuery -> dbt -> Looker/Preset
• Airflow (GCP Composer)
• Flink and Apache Beam

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:
Flywire is seeking a Senior Implementation Manager to join our high-growth B2B vertical. In this role, you’ll serve as the strategic and technical lead on complex client implementations ensuring that our mid-market and enterprise clients see value from our platform fast. You’ll be hands-on with system integrations, data mapping, testing, payment workflows, and client training owning end-to-end implementation while influencing how we continue to scale. This is an ideal role for someone who is passionate about payments, software, and building great client experiences and wants to take the lead on some of Flywire’s most important B2B accounts.

Key Responsibilities:

• Own the full implementation lifecycle for assigned B2B clients, from kickoff to post-go-live handoff
• Serve as the primary client contact for onboarding, providing technical guidance and project leadership
• Configure and test the Flywire platform to support each client’s invoicing, payment, and reconciliation workflows
• Lead integrations with client systems including NetSuite, Intacct, Salesforce, QuickBooks, and custom ERP/CRM platforms
• Partner with Engineering and Product to scope customizations or unblock technical challenges
• Map data fields across systems and troubleshoot issues related to file formatting, syncing, tokenization, or payment routing
• Conduct sandbox testing and validation, escalating blockers where needed
• Deliver training, documentation, and consultative support to ensure clients are fully equipped to use the platform post-launch
• Collaborate closely with Sales, Client Success, and Solutions teams to ensure alignment and continuity throughout the client lifecycle
• Identify opportunities to improve process, tooling, documentation, and client experience and lead internal initiatives to drive those improvements

Here’s What We’re Looking For:

• BA/BS degree
• 5+ years of proven experience in payments implementation, financial technology, or related fields.
• A background working for a SaaS based company (preferred)
• Strong technical acumen and problem-solving skills:
  • APIs, SFTP, webhooks, JSON and SQL
  • ERP and CRM systems (NetSuite, Intacct, Salesforce, HubSpot, etc.)
  • Familiarity with payment gateways and tokenization concepts a strong plus
• Working knowledge of Netsuite, Salesforce and other software development methodologies
• Strong project management skills with the ability to handle multiple priorities.
• Strong communicator: comfortable presenting to client leadership, writing documentation, and translating requirements across teams
• In-depth knowledge of payment processing systems and integration methods.
• Ability to work cross-functionally and adapt to a fast-paced environment.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $100,000-$120,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid