דרושים Product Manager ב-United States, Illinois, Chicago

Required Qualifications:

Experience:Minimum 3–5 years in a customer service or client-facing role, preferably in the medical device, pharmaceutical, or healthcare industry.

Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite (Excel, Outlook, Word) and ERP preferably SAP.

Others:

• Demonstrated ability to manage complaints, resolve issues effectively, and maintain a positive customer experience.
• Strong knowledge of Order Management workflow and OTC (Order to Cash).
• Strong interpersonal skills with empathy, patience, and professionalism.
• Moderate knowledge of accounting movements like Billing, Credit/Debit Notes, Free of Charge Billing.
• Ability to work cross-functionally with internal departments such as Sales, Finance, Regulatory, and Logistics, Planning, etc.
• Excellent verbal and written communication skills

Desire Qualifications:

• Intermediate to advanced English proficiency 70%
• Strong attention to detail and ability to prioritize multiple tasks under tight deadlines.
• Solves problems considering common practice or procedures; determines appropriate action by analyzing possible solutions and their impact on business or technology using practical experience, judgment and precedents
• Receives a moderate level of guidance and direction
• Understanding of quality systems and regulatory requirements in a highly regulated industry supporting the internal and external audits.

As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing.

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions.

Your key responsibilities

As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include:

• Leading workstream delivery and tracking deliverable completion and project status.
• Actively participating in client working sessions and leading workstreams from planning through execution to closure.
• Managing engagement economics and implementing resource plans and budgets.
• Travel required regularly as needed by external client.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact:

• Define the test strategy, planning, implementing and quality assurance for large complex projects
• Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines.
• Proficiency in project and portfolio management tools.
• Strong understanding of iterative and hybrid delivery methodologies.
• Ability to manage project or program resource management effectively.
• Excellent communication skills with a focus on client trust and value.

To qualify for the role, you must have

• A bachelor’s degree (4-year degree).
• Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations.
• Experience in developing test strategies, scenarios, and cases.
• Strong understanding of various testing methodologies and best practices.
• Demonstrate expertise in technical skills application functional design.
• Familiarity with the System Development Lifecycle.
• Knowledge of the Technology Landscape.
• Experience in leading teams.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Familiarity with testing tools and automation frameworks.
• Experience in leading complex technical initiatives.
• A track record of continuous process improvement.
• Strong analytical skills with a focus on innovative solutions.

Requisition Id : 1630911

FS :

Amid comprehensive regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of non traditional competitors — all while meeting greater demands for trust and transparency.

We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.

CNS - Risk - Process & Controls :

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

Technical Excellence

Skills and attributes

To qualify for the role you must have
Qualification

· A CA or master's degree in Science or master's degree in arts or master's in business, accounting, finance, or a related discipline

3 to 5 years of experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

SAP – Finance Project Systems – Manager

Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

Your key responsibilities

As a Manager in Technology Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.

• Lead the translation of business requirements into technical specifications

• Evaluate and ensure alignment of technology solutions with business objectives

• Drive continuous improvement and innovation in processes and solutions

Skills and attributes for success

To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.

• Lead and deliver quality SAP projects or workstreams. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.
• Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
• Establish relationships with client personnel at appropriate levels.
• Demonstrate strong decision-making skills in developing solutions for complex problems.
• Modify policies and establish procedures within the scope of work.
• Exercise sound judgment in selecting methods and criteria for obtaining results.
• Possess a functional understanding of system development lifecycle and technology business architecture frameworks.

To qualify for the role, you must have

• A Bachelor's degree
• 4 to 6 years of relevant experience working with SAP Project Systems. In-depth knowledge of other SAP Finance modules is referred.
• Strong written and verbal communication, presentation, client service and technical writing skills
• Experience managing an SAP project or workstream and project-based team members. Experience with hybrid onshore / offshore delivery model is desirable.
• Deep knowledge of Project System processes in multiple industries with ability to understand, communicate, and deliver complex requirements specific to the client.
• Knowledge of Project Systems leading practices, peer company environments and prior advisory experience relevant to specific finance and technology functions including but not limited to:

• • Project structural components (Project definition, WBS elements, Networks, Templates)
  • Project Planning, Budgeting, Milestones, Billing, MRP.
  • Advanced Results Analysis Methods
  • Resource Related Billing
  • Event-Based Revenue Recognition

• Experience in fulfilling requirements integrated with other SAP Modules:

• • Managerial Accounting
  • Financial Accounting
  • Material Management
  • Order to Cash
  • Plant Maintenance
  • Production Planning
  • Human Resources

• Proficiency with one or more S4HANA SAP FICO modules mentioned below

• • Managerial Accounting
  • Financial Accounting (Asset Accounting, General Ledger)
  • Product Costing with Material Ledger

• Familiarity with Security roles related to Project Systems and Management Accounting processes
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
• Experience developing functional specifications
• Strong system configuration experience
• Relationship management skills
• Negotiation capabilities
• Critical thinking aptitude
• Emotional agility
• A willingness to travel to meet client needs

Ideally, you’ll also have

• Prior consulting industry experience
• SAP Certification/s
  • C_TS412 SAP Certified Associate - SAP S/4HANA Project Systems
• Experience with at least three full cycle implementations of your core module
• Additional qualifications that enhance your ability to succeed in this role
  • Additional SAP Finance certificates
  • Prior industry experience in accounting department. Experience in leading cross-functional teams
• A proactive approach to problem-solving and decision-making

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.