

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
Flywire is seeking a motivated and strategically minded
Relationship Manager (RM) to join our team and support our existing portfolio of education clients.
As a trusted partner, the Relationship Manager will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.
Key Responsibilities
Here's What We're Looking For:
What We Offer:
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment/presentation. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Remote
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Key job responsibilities
Some high-level responsibilities include:
• Prioritize and assign deployment tasks to technicians.
• Coordinate team resources to deliver project tasks including, cross team support, change management, maintenance window support, and potential off-hour needs.
• Manage inbound racks and hardware from receiving through on-site deployment milestones.
• Manage the quality of vendor installed cabling and associated orders.
• Apply project management skills, provide coaching and create internal documentation.
• Guide, train and educate staff on deployment processes and required customer SLAs.
• Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.
• Handle project escalations, host weekly staff meetings and cross functional partnerships.
• Recruit and train technicians while maintaining appropriate staffing levels.
• Recommend, document, and oversee AWS policies and procedures.
• Partner cross functionally to drive awareness and compliance of AWS safety standards.
• Bachelor's degree or equivalent combination of education and experience.
• 5+ years managing a team of technicians or field engineers.
• 3+ years working in a data center or colocation environment.
• 3+ years of rack deployment and cable vendor management.
• 3+ years of working knowledge related to network cabling, optic types, and test equipment.
• 5+ years leading a team of technicians or field engineers in a colocation environment.
• Demonstrated experience with optical technologies such as DWDM.
• Experience building physical connectivity using copper and fiber optic cabling.
• Developing operational metrics to drive internal team efficiency.
• Representing your team and technical area of responsibility to senior management.
• Contribute to the creation and implementation of process improvements.
• Strong organizational and planning skills, including time management.
• Broad understanding of colocation/data center infrastructure, installation and cage/room design.
• Experience with switches, routers, optic types, optical muxes and test equipment.
• Meets/exceeds Amazon’s leadership principle requirements for this role.
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role.


Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
Flywire is seeking a motivated and strategically minded
Relationship Manager (RM) to join our team and support our existing portfolio of education clients.
As a trusted partner, the Relationship Manager will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.
Key Responsibilities
Here's What We're Looking For:
What We Offer:
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment/presentation. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire is an equal opportunity employer.
#LI-Remote
משרות נוספות שיכולות לעניין אותך