דרושים United States, Fontana

Job Responsibilities:

• Entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA), and/or other various software applications to perform duties. Real time monitoring of service level.
• Identify need to increase or decrease off-phone time and employee movement in order to optimize service levels, communicate changes to call center management, and then implement changes as required
• Plan and influence the participation of all off-phone activities for specialist meetings, coaching, and department initiatives.
• Maintain real time schedules and complete real time analysis
• Faciliate daily status calls with the business
• Supports business with Tier 1 troubleshooting for business interruption and escalation as appropriate

Required Qualifications, Capabilities, and Skills:

• 2+ years’ experience in Workforce as an Real Time Analyst.
• Advanced knowledge of Call Center Operations, Contact Center Metrics, and Workforce Planning practices
• Excellent written and oral communication skills
• Strength in quantitative analysis, critical thinking, problem solving, and innovation
• Highly detail oriented, ability to work on multiple projects/tasks simultaneously, manage time, and prioritize to complete a project/task
• Must be flexible with work schedule to accommodate business needs
• Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group
• High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)

Preferred Qualifications, Capabilities, and Skills:

• Proficiency with eWFM scheduling software and/or WFO
• Experience with Automatic Call Distribution (ACD) and/or Call Management System (RTP/Pulse) systems and reports
• College degree or similar work experience preferred.
• Preferred skills like VBA, Macro, Tableau & Alteryx.

The “” will be based inreporting to Environmental Health & Safety Manager

Responsibilities:

• Consults with all departments on design and use of equipment, fire prevention and safety programs.

• Examines plans and specifications for new machinery or equipment to define if all safety precautions have been included.

• Tours plant to inspect fire and safety equipment, machinery, and facilities to identify and correct potential hazards and ensure compliance with safety regulations.

• Define requirements for safety clothing and devices, and designs, builds, and installs or directs installation of safety devices on machinery.

• Conducts or coordinates safety training to educate workers about emergency acknowledge, safety policies, laws and practices.

• Investigates industrial accidents to minimize recurrence and prepares accident reports.

• Conducts air quality tests for presence of harmful gases and vapors.

• In charge of identifying health and safety hazards and recommending corrective actions.

• Serves as internal consultant to business units on ergonomics, hazardous materials, industrial hygiene and fire and chemical safety matters.

• Audits business units.

• Interfaces with outside vendors, contractors and engineers regarding facilities, chemicals and other workplace health and safety related matters.

• Compiles and submits safety reports.

• Administers workers compensation, OSHA 2000 log and return to work program.

QualificationsTypically requires a Bachelor's degree in Engineering, Environment or Health Sciences or equivalent experience in EH&S and knowledge of related regulations, codes, and guidelines.

• Master’s degree preferred.

• Typically requires a minimum of 7+ years of experience in EH&S or related position.

• Managing people / Direct reports experience preferred.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

USA, Fontana Ca.

Reporting to thewill complete electrical testing of products during the manufacturing process based on established testing procedures.

What a typical day looks like:

• Follow AC/DC schematics and wiring diagrams to do testing of main electrical distribution AC/DC systems
• Perform testing on various systems including HVAC system, lighting, receptacles, fans, fire alarm systems, battery system, and meggering of cables
• Work closely with engineering and production team members to ensure accurate, efficient and timely execution of required testing work
• Be able to troubleshoot assembly, wiring and testing problems
• Drafts detailed technical reports to present findings; based on findings, recommends modifications needed to correct production problems
• Perform other related duties as assigned

The experience we’re looking to add to our team:

• High school diploma or equivalent; associate’s degree in electrical engineering or related field preferred.
• 2+ years’ experience in electrical testing or related field
• Knowledge in testing of three phase AC and DC control circuits.
• Good working knowledge of standard electrical testing and measuring equipment
• Knowledge of Electrical Safety Procedures and NEC Codes
• Excellent verbal and written communication skills with the ability to discuss product flaws in a constructive and positive manner.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software to prepare test reports and proposals.

What the physical requirements are:

• Standing, walking, and sitting at a desk using a computer
• Must be able to lift up to 30 pounds at a time
• Must be able to traverse production facility to complete testing
• Must wear PPE, such as gloves, safety glasses, hard hat, and ear protection, while working on the production floor

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

USA, Fontana Ca.

Reporting to the

What a typical day looks like:

• Oversees the work of assigned team employees.
• Addresses minor discipline problems with team members; refers more serious cases to the supervisor.
• Assists with the planning and preparation of training for new team members.
• Collaborates with team members to discuss upcoming work assignments; delegates assignments based on team members skills and experience.
• Assists team members with technical issues or advanced problems with given assignments
• Partners with supervisor or engineering manager to resolve any issues that arise within department.
• Monitors testing status daily; gathers feedback from all test technicians.
• Follow AC/DC schematics and wiring diagrams to perform testing of main electrical distribution AC/DC systems for power distribution control houses and panels.
• Work closely with engineering and production team members to ensure accurate, efficient and timely execution of required testing work
• Be able to troubleshoot assembly, wiring and testing problems
• Performs full functional testing on various circuits including HVAC system, lighting, receptacles, fans, fire alarm systems, battery system, and meggering of cables.
• Perform complete testing including current/voltage injections, Hi-Potential Testing, I/O checks and circuit breaker simulation testing on Relay Panels and Switchgear.
• Perform Factory Acceptance Testing with customer as required.
• Perform customer site visits to troubleshoot and resolve any field issues that may arise.
• Drafts detailed technical reports to present findings; based on findings, recommends modifications needed to correct production problems
• Perform other related duties as assigned

The experience we’re looking to add to our team:

• High school diploma or equivalent; associate’s degree in electrical engineering or related field required. Bachelor's degree in related field preferred.
• At least 4 years of experience in power distribution electrical testing or related field
• Relevant experience leading a team.
• Ability to read and interpret wiring diagrams, schematics, and single line diagrams.
• Knowledge in testing of three phase AC and DC control circuits.
• Knowledge in testing protection relays and switchgear.
• Knowledge of power distribution, breakers, current and potential transformers, protection relays, and switchgear.
• Familiar with protection relay software such as Schweitzer, AcSELerator and GE Enervista UR.
• Good working knowledge of standard electrical testing and measuring equipment
• Knowledge of Electrical Safety Procedures and NEC Codes
• Excellent verbal and written communication skills with the ability to discuss product flaws in a constructive and positive manner.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software to prepare test reports and proposals.

What the physical requirements are:

• Periods of standing, walking, and sitting at a desk using a computer
• Must be able to lift up to 30 pounds at a time
• Must be able to traverse production facility to complete testing
• Ability to travel to customer sites when necessary.
• Must wear PPE, such as gloves, safety glasses, hard hat, and ear protection, while working on the production floor

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

USA, Fontana Ca.

Reporting to the

What a typical day looks like:

• Oversees the work of assigned team employees
• Addresses minor discipline problems with team members; refers more serious cases to the supervisor
• Assists with the planning and preparation of training and orientation for new team members in partnership with the training specialist and team trainer
• Collaborates with team members to discuss upcoming work assignments; delegates assignments based on team members skills and experience
• Assists team members with technical issues or advanced problems with given assignments
• Inspects work performed by team members
• Tracks and logs workers time, materials, and other resources used for inventory purposes.
• Partner with supervisor or production manager to resolve any issues that arise within department.
• Maintain a clean and safe work area
• Complete assemblies and sub-assemblies for manufacturing projects, as needed
• Perform all other duties as assigned

The experience we’re looking to add to our team:

• High School Diploma or equivalent
• At least 4 years of experience in manufacturing, fabrication, or related field
• Prior experience in effectively leading a team of employees
• Excellent analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Strong attention to detail and ability to perform work accurately
• Knowledge of manufacturing, equipment maintenance, and safety management
• Reading comprehension skills with the ability to interpret and follow written directions, blueprints, and engineering diagrams
• Basic math skills to meet technical specifications and measurements
• Basic understanding of tools (ex. Tape measure, impact drill, etc.)

What the physical requirements are:

• Prolonged periods of standing, bending, kneeling, and performing repetitive tasks.
• Must be able to lift, push, pull up to 35 pounds at a time.
• Must wear PPE, such as gloves, safety glasses, hard hat, and ear protection, while working on the production floor

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

USA, Fontana Ca.

Reporting to theis responsible for assembling fabricated metal parts for relay and control panels according to specifications.

What a typical day looks like:

• Review, analyze, and follow various blueprints, diagrams, drawing, procedures, and work instructions to complete assemblies for relay and control panels.
• Assemble relay and control panel metal cabinets
• Uses various power tools and hand tools (ex. Drills, impacts, screwdrivers, grinders, etc.) to accomplish assigned tasks
• Conduct quality assurance checks to confirm that assembled products meet specifications and quality standards
• Identify any product defects; record and report them accordingly
• Monitor and maintain inventory of necessary supplies, tools, and parts in workstation
• Maintain a clean and safe work area
• Perform all other duties as assigned

The experience we’re looking to add to our team:

• High School Diploma or equivalent
• 0-2 years of related experience in assembly or manufacturing setting
• Prior experience operating powered equipment (forklift, reach truck, scissors lift, overhead crane, etc.)
• Strong attention to detail and ability to perform work accurately
• Knowledge of manufacturing, equipment maintenance, and safety management
• Reading comprehension skills with the ability to interpret and follow written directions, blueprints, wiring drawings, schematics, and engineering diagrams
• Basic math skills to meet technical specifications and measurements
• Basic understanding of tools (ex. Tape measure, impact drill, etc.)
• Demonstrated proficiency with the ability to safety operate powered equipment (forklift, reach truck, scissors lift, overhead crane, etc.)

What the physical requirements are:

• Prolonged periods of standing, bending, kneeling, and performing repetitive tasks.
• Must be able to lift, push, pull up to 35 pounds at a time.
• Must have manual dexterity in order to assemble products or machines as directed.
• Must have excellent hand-eye coordination.
• Ability to differentiate between colored wires, tabs, and electronic components.
• Must wear PPE, such as gloves, safety glasses, hard hat, and ear protection, while working on the production floor

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement