דרושים Quality Assurance Director ב-United States, Florida, Tampa

As a Tech Risk Assurance Lead at JPMorgan Chase within the Cybersecurity Technology and Controls, you will lead expert technical risk assurance and control oversight to ensure the firm's products and lines of business achieve their objectives while effectively managing risk. Utilizing your background in technology risk management, you will work with cross-functional teams to identify, assess, and mitigate emerging risks and vulnerabilities. Your tactical and strategic decision-making will significantly impact the firm's operations, financial management, and public image. You will play a crucial role in fostering a robust risk culture and catalyzing continuous improvement, contributing to the development and implementation of comprehensive risk management policies, standards, and controls.

Job responsibilities

• Lead comprehensive risk assessments to identify potential threats and vulnerabilities in the Firm's processes, systems, and operations, developing risk mitigation strategies.
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Advise stakeholders on risk management, controls development and adherence to mitigate risks.
• Proactively monitor key risk indicators, analyze control metrics, and offer insights on risk management effectiveness to senior management, driving continuous improvement initiatives.
• Engage with regulators, clients, and stakeholders on risk-related issues, provide necessary oversight, ensuring compliance with laws, regulations, and internal policies.

Required qualifications, capabilities, and skills

• Formal training or certification on security concepts and 5+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on risk assessment and control evaluation.
• Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR)
• Proficient in data security, risk management & controls, security governance, and analytical thinking, with a track record of implementing effective risk mitigation strategies.
• Advanced knowledge of data analytics and data literacy.

Preferred qualifications, capabilities, and skills

• Certified Risk and Information Systems and Controls (CRISC) certification.

Job Responsibilities:

• Serve as a key point of contact for Regional and Global WKOR/Production Leads, Policy, and GFCC, managing escalations, action plans, and risk items
• Stay up to date on process, procedure, and regulatory changes, ensuring your team is aware of and adheres to all updates
• Identify, lead, and implement process improvements, providing subject matter expertise on critical process and technology initiatives aligned with WKOR’s core objectives
• Oversee governance and location-specific tasks for Plano and Tampa Reviewer teams, proactively engaging with senior stakeholders
• Play an active role in the WKOR Target Operating Model Program, overseeing KYC record allocation, team capacity management, book of work, and quality control consistency
• Build, manage, and maintain strong stakeholder relationships for all deliverables and escalations, supporting NA entity types and international sales lines of business
• Lead, motivate, and develop your team through one-on-ones, skip-level meetings, coaching, and fostering a resilient, high-performing team culture
• Monitor team performance using scorecards, metrics, KPIs, and KRIs, ensuring SLAs and cycle times are met with minimal stakeholder escalations
• Engage in governance and quality assurance monitoring, analyzing error trends to prevent recurring issues and drive continuous improvement
• Provide subject matter expertise on key risks identified at all levels of KYC due diligence

Required qualifications, skills, and capabilities:

• In-depth knowledge of the financial industry, with experience in high-profile operations and controls environments
• Demonstrated leadership and managerial expertise, with a strong drive to inspire and achieve team success
• Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels
• Advanced time management, organizational, risk management, team building, and strategic planning abilities
• Creative problem-solving skills, with a focus on accountability, ownership, and delivering effective solutions
• Proven ability to mobilize resources, navigate complex internal networks, and negotiate with senior leaders
• Track record of managing change and cultivating strong relationships and partnerships with stakeholders across the organization
• Excellent analytical and research skills, with keen attention to detail and the ability to thoroughly investigate and resolve issues

Preferred qualifications, skills, and capabilities:

• Prior experience in KYC, AML, Compliance, Audit, Risk, Controls, or related fields
• Familiarity with a wide range of client types and structures, including SPVs, personal investment vehicles, trusts and foundations, governments, organizations, and banks
• Understanding of diverse financial products such as trade, escrow, treasury services, custody, and securities & collateral management
• Proficiency in basic reporting and presentation skills for effective communication with senior leadership
• Bachelor’s degree or equivalent qualification

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

As a Tech Risk Assurance Lead at JPMorgan Chase within the Cybersecurity Technology and Controls, you will lead expert technical risk assurance and control oversight to ensure the firm's products and lines of business achieve their objectives while effectively managing risk. Utilizing your background in technology risk management, you will work with cross-functional teams to identify, assess, and mitigate emerging risks and vulnerabilities. Your tactical and strategic decision-making will significantly impact the firm's operations, financial management, and public image. You will play a crucial role in fostering a robust risk culture and catalyzing continuous improvement, contributing to the development and implementation of comprehensive risk management policies, standards, and controls.

Job responsibilities

• Lead comprehensive risk assessments to identify potential threats and vulnerabilities in the Firm's processes, systems, and operations, developing risk mitigation strategies.
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Advise stakeholders on risk management, controls development and adherence to mitigate risks.
• Proactively monitor key risk indicators, analyze control metrics, and offer insights on risk management effectiveness to senior management, driving continuous improvement initiatives.
• Engage with regulators, clients, and stakeholders on risk-related issues, provide necessary oversight, ensuring compliance with laws, regulations, and internal policies.

Required qualifications, capabilities, and skills

• Formal training or certification on security concepts and 5+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on risk assessment and control evaluation.
• Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR)
• Proficient in data security, risk management & controls, security governance, and analytical thinking, with a track record of implementing effective risk mitigation strategies.
• Advanced knowledge of data analytics and data literacy.

Preferred qualifications, capabilities, and skills

• Certified Risk and Information Systems and Controls (CRISC) certification.

In this role, you will:

• Strategically engage with Channel Leadership to develop and execute on a territory sales strategy and maintain a strong knowledge of the Wells Fargo Advisors market views, products, and platforms

• Partner with Strategic Partners and Internal Centers of Influence to drive sales results

• Drive sales and Advisor participation across a wide range of Wells Fargo Wealth Investment Management products to include investment sales, full balance sheet solutions and deposit balances

• Act as an advisor within Wealth Market Growth Strategy functional area to senior leadership to develop or influence initiatives that promote and advance companywide finance growth opportunities

• Lead business development strategies and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking and coordination of highly complex activities and guidance to others

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions that are large-scale Wealth Market Strategy cross-functional strategies

• Support various Wealth Market Growth Strategy projects to maximize growth opportunities and minimize expenses

• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership within Wealth Market Growth Strategy functional area

Required Qualifications:

• 7+ years of Wealth Market Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Successfully completed FINRA Series 7 exam to qualify for immediate registration (or FINRA recognized equivalents)

Desired Qualifications:

• Successfully completed FINRA Series 63 and 65 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents)

• Extensive experience in wealth management and investment sales environments, with a deep understanding of advisor business models, client needs, and full balance sheet strategies including investment, lending, and deposit solutions.

• Proven success in territory management, including strategic planning, execution, performance tracking, and adapting to changing market conditions and firm priorities.

• Skilled in coaching and influencing Financial Advisors, driving product adoption and business growth through tailored support, segmentation strategies, and actionable financial insights.

• Proficient in translating complex financial concepts into clear, strategic guidance for advisors and clients, enhancing engagement and outcomes.

• Strong presentation, facilitation, communication capabilities, with experience leading advisor meetings.

Job Expectations:

• In-market travel required on a daily basis.

• FINRA Series 63 and Series 65 (or 66) examinations, or equivalent must be completed within either a 90 or 180-day time period following commencement of employment, depending upon the number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required.

• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) may be required for ongoing employment in this position.

• This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

• This position is not eligible for Visa sponsorship

Job Locations:

• 9110 Strada Place, Naples, FL 34108

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network