דרושים Business Analyst ב-United States, Florida, Boca Raton

Responsibilities:

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

:

• The Business Banking Relationship Manager is an outside sales role and will require the incumbent to be in the field at least 80% of the time

• Has proven success in consultative sales in financial services or in business-to-business sales

• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers

• Is passionate about outside sales and enjoys spending time prospecting

• Wants to enhance existing relationships and exceed sales goals

• Can analyze financial conditions of clients and industry trends

• Can understand and interpret financial statements and cash flow analysis

• Has excellent communication skills and demonstrated leadership ability

• Enjoys partnering and negotiating with a team of bank employees to solve client issues

• Demonstrated management of a client portfolio with focus on relationship development and deepening

• Thorough knowledge of small business financial products and services

• Familiarity with CRM platforms and other banking systems

:

• Community leadership

• Strong computer skills with an ability to multitask in a demanding environment

• Bachelor’s degree desired but not required

Skills:

• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Credit Documentation Requirements
• Financial Analysis
• Oral Communications
• Prioritization
• Written Communications
• Coaching
• Interpret Relevant Laws, Rules, and Regulations
• Prospecting
• Risk Management

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Applying NLS errors to loans from nightly processing of payments
2. Reversing returned customer payments from NLS accounts
3. Balancing lender accounts for payments that came in the previous day
4. Processing customer payments that come to the local office address. This includes going through incoming mail, sorting checks by lender, scanning them through the remote depositing machine and batching/posting the payments to NLS.
5. Aiding in book keeping of daily Balancing Reports and Single point Transactions
6. Closes accounts in NLS for loans that are paid in full
7. Downloading all check images that are processed at the lockbox sites for all sites
8. Generating all bifurcation sheets for the lenders based on a specific transaction date for customer payments
9. Completing daily account activities including remiitting daily wires to Lenders, daily book transfers, uploading all daily bifurcation sheets to the FTP site for each Lender, daily systems entries for the Dealer Disbursement account,
10. Completing Monthly systems entries for the 1409 account
11. Completing requests from the Collections department to adjust customers' payments on accounts
12. Completing requests to stop Epay recurring payments
13. Handling any US Bank lockbox site related processing errors
14. Converting customers' promotional accounts to "OUT" should they not pay off the promotional balance within the promotional period
15. Initiating daily dealer rebates for Funding Schedules
16. Answering Lender questions based on money that has been remitted
17. Processing the nightly payments

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. 6+ months of accounting experience
2. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products1. Bachelor’s degree
2. Consumer Finance experience or knowledge

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Ensure all contract and applicant information is accurately verified and entered prior to funding.
2. Review the funding email notice from the dealers for completion certification
3. Verify accuracy of customer’s name and loan number printed on the certification
4. Print the call back checklist and complete the verification
5. Attach completion certificate to the application
6. Document proper notations in the loan system
7. Adhere to all loan funding operational policies that are consistent with overall policies, procedures and regulatory objectivesQUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent work experience
2. Minimum three years of loan document review experience
3. Knowledge of consumer financing
4. Ability to read and understand executed consumer loan documents
5. Strong administrative experience
6. Ability to work in a team environment
7. Ability to input data accurately and quickly while on the phone
8. Basic knowledge of computer applications like Microsoft Office

Preferred Qualifications:
1.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Ensure all contract and applicant information is accurately verified and entered prior to funding.
2. Review the funding email notice from the dealers for completion certification
3. Verify accuracy of customer’s name and loan number printed on the certification
4. Print the call back checklist and complete the verification
5. Attach completion certificate to the application
6. Document proper notations in the loan system
7. Adhere to all loan funding operational policies that are consistent with overall policies, procedures and regulatory objectivesQUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent work experience
2. Minimum three years of loan document review experience
3. Knowledge of consumer financing
4. Ability to read and understand executed consumer loan documents
5. Strong administrative experience
6. Ability to work in a team environment
7. Ability to input data accurately and quickly while on the phone
8. Basic knowledge of computer applications like Microsoft Office

Preferred Qualifications:
1.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education and related training or experience.
2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
3. One year of previous branch leadership or management experience
4. Strong interpersonal, sales relationship and prioritization skills.
5. Strong written and verbal skills.
6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
7. Ability to inspire, lead and coach others.

1. Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking
2. Graduate of Internal Leadership Development Programs

This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.

Responsibilities:

• Recommends financial advice and guidance that align with client financial goals and needs
• Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank
• Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities
• Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs
• Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs
• Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience

Qualifications:

• Has demonstrated experience and proven success with business-to-business sales, or small business banking.
• Has strong communication skills with the ability to effectively influence clients.
• Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.
• Has a proven sales track record.
• Is able to build productive partnerships and working relationships.
• Is experienced with outbound phone sales.

Desired Qualifications:​

• Experience with financial information, spreadsheets and financial skills.
• Experience with in-person customer service and sales.
• Experience working with small business clients.
• Experience meeting or exceeding goals.
• A working knowledge of small business products and services.
• Bilingual skills.

Skills:

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Referral Identification
• Risk Management
• Client Experience Branding
• Credit Documentation Requirements
• Credit and Risk Assessment
• Pipeline Management
• Referral Management
• Attention to Detail
• Collaboration
• Issue Management
• Prospecting
• Relationship Building

High School Diploma / GED / Secondary School or equivalent