

About the role:
As a Field Service Technician II (MedSurg) at Boston Scientific, you will be on the front lines of delivering excellence in service for our innovative capital equipment portfolio. In this field-based role, you will be responsible for pre-installation assessments, installations, maintenance, troubleshooting, and service repair of a range of capital devices. These include Exalt-D Controller, StoneSmart Connect Console, Fluid Management System (FMS), iNod Console, and future capital products supporting our endoscopy and urology customers.
You will partner closely with the Field Sales Organization and other cross-functional teams to ensure our customers receive best-in-class support both onsite and remotely—enabling smooth clinical operations and a high-quality patient experience.
Your responsibilities will include:
Proposing system configurations compatible with endoscopic procedure room equipment
Managing clinical and technical customer relationships and expectations
Ensuring seamless evaluation periods and resolving adoption barriers during implementation
Capturing, tracking, and reporting customer issues through the Quality system
Providing technical and process support both onsite and remotely in collaboration with internal teams
Documenting systems and procedure rooms for remote support purposes
Updating account records, and creating installation and field service reports in Salesforce
Partnering with R&D and Commercialization teams to support new product launch activities
Reporting field activities and performing electronic troubleshooting and component replacement
Delivering in-servicing and training sessions for medical personnel
Performing preventative and corrective maintenance and product upgrades
Handling complaints and documenting them in the complaint handling system
Installing systems and performing related duties, including special projects
Required qualifications:
Minimum of 1 year’s experience in a relevant technical role, with an AA degree or equivalent education/work experience
Proficiency in computer networking, equipment troubleshooting, and administrative tasks
Familiarity with standard electronic test equipment
Ability to travel frequently and on short notice (up to 85%)
Ability to manage expenses, coordinate travel, and handle customer interactions professionally
Possession of a service vehicle (five years old or newer) and ability to meet insurance requirements
Clean driving record
Ability to lift up to 75 lbs and sit/work at a computer for extended periods
Experience working in hospitals and/or ambulatory surgery centers
Strong verbal and written communication skills across diverse audiences
Effective organizational skills and ability to manage multiple concurrent projects
Ability to diagnose and resolve video and IT system issues in healthcare environments
Ability to walk and stand for up to 4 hours
Proficiency with business software tools, including the Microsoft Office Suite
Preferred qualifications:
Over 1 year of field service experience, preferably in medical equipment
Two-year college degree (AA) with a focus in Biomedical Engineering or Electronics
Prior experience in Technical Field Service, Biomedical roles, or Military technical MOS
Demonstrated ability to work independently with minimal supervision and effectively manage multiple assignments
Maximum Salary: $ 91416
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
משרות נוספות שיכולות לעניין אותך

משרות נוספות שיכולות לעניין אותך

משרות נוספות שיכולות לעניין אותך

This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.משרות נוספות שיכולות לעניין אותך

משרות נוספות שיכולות לעניין אותך

משרות נוספות שיכולות לעניין אותך

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Responsibilities:
Supervise contractors who perform servicing or preventive maintenance
Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
Perform root cause analysis for operational issues
Troubleshoot facility and rack level events
Ensure all personnel on-site follow safety protocols
Work on-call and a rotating schedule as needed
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationPhysical Requirements:
All physical requirements are expected with reasonable accommodations
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Carry objects weighing up to 49 pounds for short distances
Work shifts longer than eight hours in duration
Respond to off hour emergency calls
Maintain balance and perform construction tasks while on a ladder
Coordinate body movements when using tools or equipmentA day in the life
- Tasked with driving innovation while reducing operational costs in the facilities
- Drive projects with moderate complexity
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs, rack decommissioning, operational readings and facility management
- Provide key performance indicators to senior engineers
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
- Ensure all safety procedures are adhered to while performing work
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some sites have on-call rotations.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pullDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience
- 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)
- High school or equivalent diploma
- 4+ years of Data Center Engineering Experience
- Associates or Bachelors in applicable engineering field or mechanical or electrical trades
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexityPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
משרות נוספות שיכולות לעניין אותך

About the role:
As a Field Service Technician II (MedSurg) at Boston Scientific, you will be on the front lines of delivering excellence in service for our innovative capital equipment portfolio. In this field-based role, you will be responsible for pre-installation assessments, installations, maintenance, troubleshooting, and service repair of a range of capital devices. These include Exalt-D Controller, StoneSmart Connect Console, Fluid Management System (FMS), iNod Console, and future capital products supporting our endoscopy and urology customers.
You will partner closely with the Field Sales Organization and other cross-functional teams to ensure our customers receive best-in-class support both onsite and remotely—enabling smooth clinical operations and a high-quality patient experience.
Your responsibilities will include:
Proposing system configurations compatible with endoscopic procedure room equipment
Managing clinical and technical customer relationships and expectations
Ensuring seamless evaluation periods and resolving adoption barriers during implementation
Capturing, tracking, and reporting customer issues through the Quality system
Providing technical and process support both onsite and remotely in collaboration with internal teams
Documenting systems and procedure rooms for remote support purposes
Updating account records, and creating installation and field service reports in Salesforce
Partnering with R&D and Commercialization teams to support new product launch activities
Reporting field activities and performing electronic troubleshooting and component replacement
Delivering in-servicing and training sessions for medical personnel
Performing preventative and corrective maintenance and product upgrades
Handling complaints and documenting them in the complaint handling system
Installing systems and performing related duties, including special projects
Required qualifications:
Minimum of 1 year’s experience in a relevant technical role, with an AA degree or equivalent education/work experience
Proficiency in computer networking, equipment troubleshooting, and administrative tasks
Familiarity with standard electronic test equipment
Ability to travel frequently and on short notice (up to 85%)
Ability to manage expenses, coordinate travel, and handle customer interactions professionally
Possession of a service vehicle (five years old or newer) and ability to meet insurance requirements
Clean driving record
Ability to lift up to 75 lbs and sit/work at a computer for extended periods
Experience working in hospitals and/or ambulatory surgery centers
Strong verbal and written communication skills across diverse audiences
Effective organizational skills and ability to manage multiple concurrent projects
Ability to diagnose and resolve video and IT system issues in healthcare environments
Ability to walk and stand for up to 4 hours
Proficiency with business software tools, including the Microsoft Office Suite
Preferred qualifications:
Over 1 year of field service experience, preferably in medical equipment
Two-year college degree (AA) with a focus in Biomedical Engineering or Electronics
Prior experience in Technical Field Service, Biomedical roles, or Military technical MOS
Demonstrated ability to work independently with minimal supervision and effectively manage multiple assignments
Maximum Salary: $ 91416
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
משרות נוספות שיכולות לעניין אותך