דרושים Engineering Technician ב-United States, California, Palo Alto

Job responsibilities

• Leads sessions with internal teams to drive optimal usage of tools and gateway configuration to ensure customer success
• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Identifies and measures application SLAs, customer journeys and tool usage
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Develops secure high-quality production code and reviews and debugs code written by others
• Adds to team culture of diversity, equity, inclusion, and respect

• Contributes to the data pipeline to provide modern data services (ingestion, querying, governance).

• Identifies internal and stakeholders data needs and help deliver them in the best possible way.

• Delivers data collection, storage, access and analytics in a secure, stable and scalable way

Required qualifications, capabilities, and skills

• Formal training or certification on software engineers concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Practical cloud native experience
• Excellent verbal and written communication
• Strong problem-solving skills with a high level of accountability
• Experience with API Management Platform such as Apigee, AWS API Gateway, Kong, or Spring cloud gateway
• Experience in development, deployment strategies and support of REST and GraphQL API interfaces

• Experience with Identity and Access management services
• Experience in networking concepts (TCP/IP, DNS, TLS, HTTPS) and CDN technologies
• Experience in incident management and improving MTTx metrics.

• Experience working with modern data lakes and data warehouses

• Experience in building and optimizing data pipelines, architectures and datasets

• Experience with data visualization tools like Tableau, Power BI or similar is a plus

as a Lead AI/ML Engineer (Tech Lead Manager) you will be responsible for ML feature development, ML model training, ML model deployment, Gen AI LLM approaches such as RAG and Agent. You will join the AI/ML Platform & Solutions Engineering team within our Consumer & Community Banking (CCB) division. In this role, you will assist our technical partners and data science teams by focusing on traditional AI/ML and Generative AI platform enablement to support line-of-business (LOB) machine learning use cases.

Job responsibilities

• Lead the design and development of our AI/ML platform, ensuring robustness, scalability, and high performance.
• Drive the adoption of best practices in software engineering, machine learning operations (MLOps), and data governance.
• Ensure compliance with data privacy and security regulations relevant to AI/ML solutions.
• Maintain consistent code check-ins every sprint to ensure continuous integration and development.
• Enable theGen AI platform and implement the Gen AI Use cases ,LLM finetuning and multi agent orchestration
• Communicate technical concepts and solutions effectively across all levels of the organization.

Required qualifications, capabilities, and skills

• Master's degree in a STEM field and 10+ years of experience in designing and managing large-scale AI & ML platforms and supporting systems.
• Extensive practical experience with AWS cloud services, including EKS, EMR, ECS, and DynamoDB.
• Experience in Databricks ML lifecycle development.
• Advanced knowledge in software engineering, AI/ML, machine learning operations (MLOps), and data governance.
• Demonstrated prior experience in leading complex projects, including system design, testing, and ensuring operational stability.
• Expertise in computer science, computer engineering, mathematics, or a related technical field.

Preferred qualifications, capabilities and skills

• Understanding of large language model (LLM) approaches, such as Retrieval-Augmented Generation (RAG) and agent-based models, is a plus.
• Real-time model serving experience with Seldon, Ray, or AWS SM is a plus.

Job Category

Job Details

As a Lead Engineer at Salesforce, you will design and develop our mobile platform -- a platform on which the world's leading brands and retailers are building their mobile apps and powering commerce on social media. You will play an integral role in shaping the direction of our product and bringing new features to market.

Salesforce/PredictSpringMobile Platform Development includes requirements analysis, design of features, implementation for iOS platform, testing, and delivery.

Requirements:

• Passion for building user-friendly Mobile apps

• Proficiency in Mobile Platforms and tools: Swift, iOS and related tools

• Good communications and documentation skills

• Strong problem solving and analytical skills.

• Self Driven and motivated to deliver more with minimal input

• A related technical degree required

• Experience in Point of Sale is a plus

Responsibilities:

• Analyze Brand/Customer needs and software requirements to determine feasibility of new features with the constraints of flexibility, dynamic plug/play design, and performance

• Design, develop and modify software by working with Product Managers and VP of Engineering to enable mobile features with the enterprise software goals of performance, ease of use, and User experience

• Design the User interface for the mobile application for phones and tablets

• Co-Design the server side APIs and data models with the help of backend Java feature teams

• Document the APIs, design, and feature documentation for the use by customers, testers, and designers

• Implement the design in iOS/Android platform in a fast paced iterative model of development

• Test the feature end to end with the backend systems to make sure the feature is fully functional with minimum regression on the existing feature set.

• Fix defects in the existing mobile features

• Maintain the functionality and backward compatibility of mobile platform features with the new and older versions of platform OSes.

• Manage Mobile App distribution for iOS

• Automate the testing and write unit tests for the functionality being worked on

• Work with customers on educating them on the platform features, designing the customer friendly user experience, and collaborate with designers.

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Posting Statement

This role involves applying AI and ML to innovate in areas such as autonomous vehicles, cybersecurity, customer interaction, and product design. You'll be part of a forward-thinking team dedicated to using AI and ML to create groundbreaking solutions and shape our strategic direction in these fields and beyond.