דרושים Data Manager ב-United States, Arizona, Mesa

The Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. As an Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and adhere to defined processes.Key job responsibilities
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed.
- Understand any changes in test instructions related to their assigned work.
- Follow defined processes to perform assigned work.

- Bachelor's degree

- Experience with testing consumer devices

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
- Communicate complex technical information to a non-technical audience.
- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of electrical or mechanical experience
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).

- 4+ years of data center engineering experience
- Associate's degree, or Bachelor's degree
- Experience leading teams

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Controls Colo Engineer, you will work with internal business teams and with colocation vendors to identify, document, and resolve any operational/design deficiencies which could impact a site’s capability or availability. You will provide full life-cycle support to Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Work in close relationship with the control team of DCE Colocation Design and Standards (CoDeS) to develop and implement new and existing standards.
• Perform design and equipment submittal review for Controls for new Colo Data Centers in the region in order to ensure consistent standards across Colocation Data Centers and AWS owned sites.
• Review and Identify risks within the scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for in-flight AWS Colo Data Centers.
• Review and identify risks within automation controls drawings and wiring diagrams, the controls logic programming and the graphical user interface.
• Review and accept proposed changes to the site-specific control infrastructure against AWS Data Center standards, and document accepted deviations when appropriate.
• Review Colo and Hybrid controls sequence of operation and provide feedback to design.
• Support the design for existing Colo Data Center control system upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures related to control equipment.
• Conduct site audits of Colo Data Centers, including producing reports outlining risks with recommended mitigations and remediation.
• Support construction, commissioning, and turnover for Controls for any new construction projects (could be remote with local Colo Engineer presence).
• Lead internal team training and knowledge sharing sessions on Colo controls.
• Review and improve controls related processes, including quick reference guides for the team.Key job responsibilities
As an ideal candidate, you:
• Possess Strong Engineering judgment and are able to provide recommendations despite uncertainty
• Detail- and data oriented
• Have experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Business Development, Operations, Commissioning, Operations)
• Be inclined to get into the field to see things up close.About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- B.S. in Electrical or Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degree
- 5+ years experience, or an equivalent combination of education and experience.
- 5+ years experience in project coordination with multiple teams or vendors to meet project requirements

- Masters in Electrical, Mechanical or Mechatronics Engineering,
- 5+ years of experience in project coordination with multiple teams or vendors to meet project requirements
- Experience with design, configuration, or servicing, one or more of the following products; Siemens: Apogee, Honeywell: Building Controls, Trend: Building Controls, Schneider Electric: PowerLogic/Struxureware, Rockwell Automation: FactoryTalk, Tridium: Niagra, Eaton: Foreseer, ABB: Decathalon, Johnson Controls: Metasys
- Ability to carry design concepts through exploration, development, and into deployment/mass production
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.Some high level responsibilities include:
· Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
· Manage inbound capacity from receiving through deployment stages
· Manage the installation network and cabling infrastructure in a data center environment
· Guide, train and educate staff on the best practices related to all service owner issues
· Manage tasks and deliverables across small to large-size projects
· Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
· Provide weekly report to the data center manager
· Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
· Recruit and train data technicians to ensure appropriate staffing levels
· Host weekly staff meetings
· Drive compliance to Amazon performance management requirements

- Bachelor's degree
- 1+ years of data center experience
- 2+ years of team management experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies

- 3+ years of data center engineering or operations experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)
- Experience representing your team or technical area to senior management
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience with Microsoft Office products and applications, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Effectively and efficiently manage the operations budget and expenditures.- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Utilize root cause analysis and troubleshooting/problem solving skills
- Respond to out-of-hours emergency calls.- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksA day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 4+ years in a management position with 5 or more direct reports
- 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
- 5+ years in a management position with 5 or more direct reports
- 7+ years working in a data center or other mission critical environment with an emphasis on building and equipment operation
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment. 2+ years of experience with Networking, or Computer hardware.
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.

- In-depth knowledge of Linux systems administration
- Networking experience and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Prior project management experience and Technical writing experience