דרושים Philippines, Cebu City

Provide manager oversight to Payments Governance Analyst/s. Responsible for performance and development of Payments Governance Analyst/s. Subject matter expert for all control requirements set forth in the Payments Governance document....

Providing outstanding service to our customers. You will provide timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts. This includes handling issues...

Monitoring of the group mailbox and assignment of email inquiries that require investigation. Review of accuracy and timeliness of client email responses. Support the development and maintenance of policies, procedures,...

Efficiently manage crisis-level events from beginning to end, including assessment and communication of impact to internal and external clients. Engage in a variety of ad-hoc duties advocating on behalf of...

Work Charge-back cases within strict time frames; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability...

Conducts regularly staff meetings, individual coaching conversations and reviews;. Emulates Customer Obsession principles in every decision-making. Makes recommendations on hiring, corrective actions, salary action and promotions;. Forecasts and manages team...

Efficiently manage crisis-level events from beginning to end, including assessment and communication of impact to internal and external clients. Engage in a variety of ad-hoc duties advocating on behalf of...